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US Social Security Administration

3.2

About this business

Location details

707 Schenck Street, Shelby, NC, 28150, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 12:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
3.294 reviews
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Amy Price's profile image
Amy Price 
a week ago
Jackson Hoyle's profile image
Jackson Hoyle 
a month ago

Hey, I applied for my Social Security 6 times at the Shelby office, and every single time I had the same woman at Window A (the Black woman). She was rude every time. I later found out from the Gastonia office that she never properly processed my paperwork. Out of all 6 visits, she only processed it twice, and both times I received a letter saying they couldn’t process my application and that I had to come back again. On my 6th visit, she told me to wait two weeks. I ended up waiting a whole month, and since I still hadn’t h... read more

Osama Mahmoud's profile image
Osama Mahmoud 
a month ago

Very disappointing experience with the Shelby Social Security office. We went there multiple times to get my cousin’s Social Security number, and every time we were told everything was taken care of and that the card would arrive. But it never did. We even received a letter telling us to come to the office without an appointment. We followed the letter and went there, but when we arrived, they told us we couldn’t be helped without an appointment. It was really frustrating because we were just following the instructions they ... read more

Mar Andrews (MarsBars33)'s profile image
Mar Andrews (MarsBars33) 
2 months ago

My case for ssi is being mishandled and I need a lawyer. They almost never answer phone calls. And still won't send me a detailed letter explaining why I was denied. Absolutely terrible communication. 

Bonnie Warren's profile image
Bonnie Warren 
2 months ago

Frequently asked questions about US Social Security Administration

How is US Social Security Administration rated?

US Social Security Administration has a 3.2 star rating with 94 reviews. 

When is US Social Security Administration open?

US Social Security Administration is open now. It will close at 4:00 p.m. 

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