US Social Security Administration

Jason Grant 

on Google

5 days ago

The woman who answers the phone is rude, condescending and very ignorant.. she try’s to talk about things that she has no education in. She has no communication skills, nor any type of customer service training. Plus, every time we update our information it gets all screwed up again, over and over and over… 

Pearl buchanan 

on Google

2 weeks ago

This place is hard to get in touch with 

Bobbie Clack 

on Google

2 months ago

I understand they deal with the general public daily and how that can be difficult..But that shouldn't make them rude to EVERYONE! If you hate your job just quit! That easy...no need to have such a horrible attitude to someone you just met..The feelings i felt in that 15 minute appointment were overwhelming...all the negative reviews absolutely check out. I have only had to go into this office once before this and it was the same and that was more than 5+ years ago! If I could use another office for my daughter's ssi I absol... read more

Hope Roper 

on Google

2 months ago

Recently got married was told to come to the office to get name change. No one said anything about appointments so sit in the parking lot for an hour on hold with the phone number they gave me hung up and walk in no one‘s in the office workers sitting behind their desk doing nothing And still could not assist me Told me I had to make an appointment. These people are lazy and don’t want to do nothing. If you need anything done, I would not recommend Shelby office!