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US Social Security Administration

3.2

About this business

The Social Security Administration provides services through a nationwide network of more than 1,400 locations that includes regional, hearing and field offices, card, teleservice and processing centers, as well as the Appeals Council. It also maintains a presence in the United States embassies throughout the world. The agency has a staff of over 62,000 employees. Its Business Services Online (BSO) unit enables organizations and authorized individuals to submit confidential information to the Social Security Administration. ... read more

Location details

1821 Cooks Hill Road, Ste 100, Centralia, WA, 98531, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 12:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
3.247 reviews
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Alexander Winchester's profile image
Alexander Winchester 
on Google
3 weeks ago

Some staff are decent others are rude the security guards polite and respectful. Other staff they don't care about anybody they're there for a paycheck and don't care about mental/disabled elderly they now make you have to file for a appointment before coming in even tho anyone the office is mainly empty besides staff so basically in my point of view they sit there no doing what their actually supposed to get paid for must be really nice. Huge middle finger to elderly who struggle with appointments/technology and expect them... read more

Tyson Wendler's profile image
Tyson Wendler 
on Google
2 months ago

Scheduled an appointment a week ago to sit here and wait for the walk-ins to go ahead of me?? It's 10 minutes passed my appointment already?!?!? 

Jim Morelli's profile image
Jim Morelli 
on Google
3 months ago

Fast response, answered all concerns and questions. Thank you 

Leslie Bezzaz's profile image
Leslie Bezzaz 
on Google
3 months ago

Called and the automated message said the wait time was 2 hours. Waited for 2 hours and 15 minutes - they never answered. Seems like no one in the office is answering any calls at all. I'm editing this review because we finally decided to go to the office in-person and had a much better experience. The staff was very helpful and we were able to get what we needed. 

Leslie Bezzaz's profile image
Leslie Bezzaz 
on Google
5 months ago

Called and the automated message said the wait time was 2 hours. Waited for 2 hours and 15 minutes - they never answered. Seems like no one in the office is answering any calls at all. 

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Frequently asked questions about US Social Security Administration

How is US Social Security Administration rated?

US Social Security Administration has a 3.2 star rating with 47 reviews. 

When is US Social Security Administration open?

US Social Security Administration is closed now. It will open at 9:00 a.m. 

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