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US Social Security Administration
- Security Services
- Ontario, OR
About this business
The Social Security Administration provides services through a nationwide network of more than 1,400 locations that includes regional, hearing and field offices, card, teleservice and processing centers, as well as the Appeals Council. It also maintains a presence in the United States embassies throughout the world. The agency has a staff of over 62,000 employees. Its Business Services Online (BSO) unit enables organizations and authorized individuals to submit confidential information to the Social Security Administration. ... read more
Location details
908 Southeast 5th Avenue, Ontario, OR, 97914, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 12:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have had less than stellar service from the Salem office. Without going into detail it was SSA that made a mistake. But nobody there could figure it out. I made another call and waited for a call back and it was from Dani in Ontario Oregon office. She said she was able to take the call even though it's not the same office. I explained to her my problem. She found the error and took care of it right away. It's been months of trying to get it done. She waved her magic wand and everything was fixed. I think she should serious... read more
The security guard at the front is WONDERFUL; this review has nothing to do with him and solely to do with the woman who answered my phone call today. There's no reason to talk to people like they're stupid. There's no reason to be excessively rude to people who call your office. It's literally YOUR JOB. if you can't be nice to people, you shouldn't be working that desk. Rudest office worker I've encountered. Must have an appt is ALSO stupid. Especially since the entire office is EMPTY but you can't do my card replacement? Y... read more
Went in to ask about getting my daughters SSN that hadn't arrived yet and the guard gave us a phone number to call to schedule an appointment since walk-ins were no longer available. Scheduled over the phone, took about 10-15min to get through. Was scheduled a week out but when my wife went in they said they couldn't find an appointment under any of our names. Rescheduled again for another week out! Ridiculous!!
I'm required to go into the office but you have to have an appointment and they don't answer the phone. I've been on hold for 1 hour and 53 minutes right now. I keep getting updates that doing this online is more convenient and faster... but, they won't let me do what they want me to do online.
Frequently asked questions about US Social Security Administration
How is US Social Security Administration rated?
US Social Security Administration has a 3.5 star rating with 41 reviews.
When is US Social Security Administration open?
US Social Security Administration is closed now. It will open at 9:00 a.m.
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