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Us Cellular

4.6

About this business

Specialties No Hidden Fees on Total Plans plus Unlimited Data for just $40/mo., with 4 lines. U.S. Cellular is the fifth-largest full-service wireless carrier in the United States, providing national network coverage and industry-leading innovations designed to elevate the customer experience. The Chicago-based carrier has a strong line-up of cutting-edge devices that are all backed by a high-quality network in big and small cities and rural communities. Currently, 94 percent of customers have access to 4G LTE speeds. U.S. C... read more

Location details

611 Hometown Cir, Verona, WI, 53593, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.6192 reviews
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Tracy Crooks's profile image
Tracy Crooks 
recommend  Recommended
5 years ago

I highly recommend stopping into this US Cellular store. We worked with Bryce today and he was awesome. Very knowledgeable, polite, and funny. 

Tracy Brandt's profile image
Tracy Brandt 
recommend  Recommended
5 years ago

I highly recommend stopping into this US Cellular store. We worked with Bryce today and he was awesome. Very knowledgeable, polite, and funny. 

Business response:

Thank you for your recommendation Tracy! Bryce is a great asset to our company. Encourage your family and friends to go see Bryce and enroll in our Refer-A-Friend program to earn $100 per line that you refer! Thank you again for your recommendation! 

Ginger Mueller's profile image
Ginger Mueller 
5 years ago

I have purchased many phones from you over the years and have always had a positive experience. Yesterday, I bought my phone in thinking it needed a new battery. I had to wait for the kid to put his phone down, he plugged it into to something and announced that I needed a new phone. He made no effort to look at the phone just that I needed a new one. Luckily I took it somewhere else. They actually examined the phone, got it to turn on quickly. We deleted a few apps, I bought a new charger and it works. I saved hundreds of do... read more

Charlie Esser's profile image
Charlie Esser 
6 years ago

This franchise is what Great Customer Service is all about. I managed an I.T. section for a major state agency for over 36 years. Our Customer Service approval rating averaged over 98% . I often consulted with other state agencies on how to deliver quality customer service. This group of professionals would be what I would want to use as an example on positive conflict resolution with vendors, problem solving, product sales and explantions but most important, they listen to their customers and stakeholders. U.S. Cellular is ... read more

Business response:

Charlie, thank you so much for your review and words about our company. We pride ourselves in superior customer service and it is assuring to hear such a review from a professional such as yourself. Thanks again for your review and your business! -Quality Cellular 

Kevin Busch's profile image
Kevin Busch 
7 years ago
Donna Niesen-Campbell's profile image
Donna Niesen-Campbell 
8 years ago

This US Cellular is tops in service and helpfulness. The reps are friendly and can solve any problem that I bring in to them. Way, way better than the one in my hometown, for sure. I'd give them 10 stars if I come! 

Business response:

Thanks Donna for the excellent review! 

Agustin Guevara's profile image
Agustin Guevara 
8 years ago
Ma Dolores Gallardo's profile image
Ma Dolores Gallardo 
8 years ago

US Cellular is awesome, great service! I have been a loyal customer for 13 years! 

Business response:

Thanks for the nice shout out Dolores! We appreciate your loyalty to us as well! 

Carey Warden's profile image
Carey Warden 
8 years ago

I have always received great customer service when visiting this location! No complaints at all. 

Frequently asked questions about Us Cellular

How is Us Cellular rated?

Us Cellular has a 4.6 star rating with 192 reviews. 

When is Us Cellular open?

Us Cellular is closed now. It will open tomorrow at 9:00 a.m. 

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