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U.S. Bank Branch

2.5

About this business

Location details

1111 Main St, Murray, KY, 42071, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.544 reviews
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Kristy Piper's profile image
Kristy Piper 
3 days ago

I was scammed. I phone shared with someone I thought was a legitimate representative to fix a problem. Found out it was a scammer which took every dime I had putting me in a dire situation financially. I reported this to the bank and it took over two weeks to get my provisional. Since then, they reversed the provisional which has left me in the same situation as before and a large overdraft that I cannot pay. They told me the reason they wouldn’t return the funds is because I gave what I thought was a legitimate representati... read more

Yancey Smith's profile image
Yancey Smith 
a month ago
Krixious Sean's profile image
Krixious Sean 
2 months ago

On Wednesday, July 23rd, I visited the US Bank branch in Murray, KY, to ask about the “service maintenance fees” being charged on my accounts. Unfortunately, I was assisted by an employee named Brandi, whose demeanor came across as dismissive and unprofessional throughout the entire interaction. Rather than feeling helped, I felt like I was an inconvenience for asking questions about my own accounts. I had one checking and two savings accounts the savings accounts were for my children. What upset me the most was learning tha... read more

Dustin Odom's profile image
Dustin Odom 
4 months ago

***This Review Is For US Bank and Not This Branch*** Opened Account 4/12/2025 Account Closed 6/17/2025 What a absolute horrible experience. I have been with my current bank for over 8 years. We opened a Credit Card with US Bank ($4500 limit) on April 12th. Payments kept taking 7 days to process and post to the credit card so we were told if we opened a checkings account (with US Bank) it would speed it up. So we opened a personel checkings, savings and also a business account with hopes we would move everything over to one b... read more

Heather Myers's profile image
Heather Myers 
6 months ago

Ms. Burkeen at US Bank was so kind, polite... awesome help in all my questions... Got nothing to say , except the US Bank Rocks!!! Thanks US Bank in helping me. 

Frequently asked questions about U.S. Bank Branch

How is U.S. Bank Branch rated?

U.S. Bank Branch has a 2.5 star rating with 44 reviews. 

When is U.S. Bank Branch open?

U.S. Bank Branch is closed now. It will open at 9:00 a.m. 

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