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U.S. Bank Branch

1.9

About this business

Let the U.S. Bank Fifth & Walnut Office help you bank smarter with Online Banking, Bill Pay, Checking Accounts, Savings Accounts, Bank Loans and Student Loans. 

Location details

425 Walnut St, Ste A, Cincinnati, OH, 45202, United States

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WeekdayScheduleStatus
MonClosed
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
1.936 reviews
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Krizia Valle's profile image
Krizia Valle 
on Google
a week ago
Sheri Robinson's profile image
Sheri Robinson 
on Google
4 months ago

The customer service here is excellent; I must say Lisa is my personal banker she will do her job to make sure you are well taken care of.. Thank You Lisa…the staff whom I met are friendly & professional.. I do like coming to this location.. 

Bobby Schaefer's profile image
Bobby Schaefer 
on Google
9 months ago

These people don’t even deserve one star I’m professional Dog Walker in Cincinnati downtown 13 years service, dogs, train dogs, etc. and we were just kicked out of the US Bank location across from fountain Square by a little white guy. They also lied and said that I gave them the wrong name, and they also called and reported the issue to a relative. These people are pathetic. My mother just passed away and I was trying to open account and add a few dollars for executive account. Make sure everything went smooth. These people... read more

Michael Branscum's profile image
Michael Branscum 
on Google
a year ago

Customer service at this branch is non-existent. If you stop by, plan on spending lots of time waiting to be helped while employees ignore you. 

FR Member's profile image
FR Member 
on Google
a year ago

The dealer services group at their HQ are the biggest bunch of idiots I've ever seen. I lease my car from them and for some dumb reason they put THEIR address in Oshkosh, WI as the address where the car is located rather than mine. So it's a BANK ERROR. Then my DMV sends THEM the license plate and I call them and they tell me to just order another one from my DMV, and they would reimburse me the $6.76. The check never comes despite me sending 4 email follow-ups. Then after months, I call them and they don't apologize for the... read more

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Frequently asked questions about U.S. Bank Branch

How is U.S. Bank Branch rated?

U.S. Bank Branch has a 1.9 star rating with 36 reviews. 

When is U.S. Bank Branch open?

U.S. Bank Branch is open now. It will close at 5:00 p.m.  

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