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U.S. Bank Branch
- Banks
- Grand Forks, ND
About this business
Specialties Let the U.S. Bank Grand Forks - Downtown Office help you bank smarter with Online Banking, Bill Pay, Checking Accounts, Savings Accounts, Bank Loans and Student Loans.
Location details
600 Demers Ave, Grand Forks, ND, 58201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had fraud on my bank account us bank never caught. Thankfully I did catch it. They never closed my account even after I went in to close it.
I cannot recommend this branch enough! If you are looking for exceptional customer service please ask for Desirae at this branch. I have been fighting with US Bank for almost 7 months now with my IRA. I even visited the other branch in town and got no resolution. I almost teared up today when Desirae was able to get me a much better outcome than I was expecting and resolved the issues fast!
I went inside to open an account. I was told that no one was working that could do that and I could make an appointment for the following week. I would think at 11am on Friday there would be at least one person working. The teller was nice though, she contacted the other branch and booked me an appointment for a few hours later that is the only reason I gave them 2 stars. I am aware of the expression "banker's hours" but this takes it to the extreme.
If you want excellent customer service please ask for Riley or Corey at this Branch! They went above and beyond, were extremely kind , compassionate , caring and I can’t thank them enough. Being new to Grand Forks this level of kindness is appreciated more than words can say. Sending best wishes for continued success to everyone!
Frequently asked questions about U.S. Bank Branch
How is U.S. Bank Branch rated?
U.S. Bank Branch has a 3.1 star rating with 14 reviews.
When is U.S. Bank Branch open?
U.S. Bank Branch is closed now. It will open tomorrow at 9:00 a.m.
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