U.S. Bank Branch's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

U.S. Bank Branch

2.5

About this business

Specialties Let the U.S. Bank Mission Viejo CA Office help you bank smarter with Online Banking, Bill Pay, Checking Accounts, Savings Accounts, Bank Loans and Student Loans. 

Location details

25972 Muirlands Blvd, Mission Viejo, CA, 92691, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
2.521 reviews
Select a rating
Eric Bandari's profile image
Eric Bandari 
on Google
2 years ago
Darrin Guttman's profile image
Darrin Guttman 
on Google
2 years ago

Business banking clients, don't walk away from US Bank... Run!!!! Their technology (website) is a huge waste of time. Other services they offer are bad, but their website is the worst. I've been able to write 3 bad reviews online while waiting for their site to load. And, don't get me started on making a Zelle payment from their site. Unbelievable. RUN!!!! 

E H's profile image
E H 
on Google
2 years ago

If I could give this place zero stars I would. The people that work here and rude and rush people out. Worst bank I’ve ever been to - there’s always a problem. 

Lyndon Elam's profile image
Lyndon Elam 
on Google
3 years ago

US Bank... proudly delivering 1980s type of customer service... I have never had such consistently poor service from such a large national brand... well, at least not since the 1980s. The employees appear to be trying, but it feels like their back office operational processes are broken, and it feels like their operational systems are disjoint from branch operations. On three separate occasions I have gone into the branch to complete required forms upon the bank's request... and on three separate occasions, they have contact... read more

Darrin Guttman's profile image
Darrin Guttman 
on Google
3 years ago

If you are a small business owner do not walk away from US Bank... RUN! While the people are nice, there service is terrible. Everything is cumbersome and drawn out. I probably spend three to four hours a week on the phone with their customer service to fix their issues (which, of course, become my issues). They seem not to care about my time in the least bit. Run... You've been warned. 

View all google reviews

Frequently asked questions about U.S. Bank Branch

How is U.S. Bank Branch rated?

U.S. Bank Branch has a 2.5 star rating with 21 reviews. 

When is U.S. Bank Branch open?

U.S. Bank Branch is open now. It will close at 5:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com