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U.S. Bank

1.8

About this business

Thanks for doing your part to keep your communities strong. If youve been financially impacted by COVID-19, youre not alone. Stop by one of our U.S. Bank branches in Monticello, Minnesota - we are happy to serve you by walk-in, appointment or drive-up. We can be your resource for personal loans, mortgage assistance, credit cards, checking and savings accounts, and more. 

Location details

307 Pine St, Monticello, MN, 55362, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.821 reviews
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Katherine Eggen's profile image
Katherine Eggen 
on Google
a month ago

I really appreciate and value banking with US Bank, especially the Monticello location. They have some of the best online and app services but also their in-person banking experience is terrific! I love the new-ish check in when you come inside and get checked in to line. I love their banking app; it is really easy and user friendly, very intuitive to use. I always have excellent service inside and in the drive through, never any problems. The only minor problems I've had are the outside drive up ATM and with how busy they c... read more

Josie Larson's profile image
Josie Larson 
on Google
a month ago

This is a review on US Bank in general. DO NOT bank with them!! They will close your account without letting you know and withhold your money for who knows how long. I’ve also been told that some customers never even received their funds. This has caused me a great amount of distress! My 2 year old is disabled and I need to be able to provide transportation and care for her daily to all her appointments that she literally has everyday. Stay away from this the company as a whole! They’ll take your money but when it comes to y... read more

Sally's profile image
Sally 
on Google
2 months ago

Terrible customer service, they don't answer the phone, they don't return calls. Unless they're trying to sell you something; there is no response. I would never bank here again, and would like to warn others, do not bank with them, especially for your business accounts. I can't wait to move all of our accounts out of there. 

Brandt Shipley's profile image
Brandt Shipley 
on Google
2 months ago

Went in to get a HELOC loan, seemed like it took forever. This branch is too modernized now, and not customer friendly in my opinion. Paid the credit card off, with my HELOC loan, or at least I thought and found out it was still collecting interest!! The balance was 0! Usbank needs to refund that interest money back to me asap! 

Ben H's profile image
Ben H 
on Google
2 months ago

Just opened account with us bank. Got mail no problem but debit card somehow can't find it's way to my mailbox. Starting to notice the reviews 

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Frequently asked questions about U.S. Bank

How is U.S. Bank rated?

U.S. Bank has a 1.8 star rating with 21 reviews. 

When is U.S. Bank open?

U.S. Bank is open now. It will close at 5:00 p.m.  

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