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US Assure

5.0

About this business

Insurance Insurance Independent Agents 

Location details

8230 Nations Way, Jacksonville, FL, 32256, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
5.014 reviews
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Zac Burtoon's profile image
Zac Burtoon 
recommend  Recommended
5 years ago

Great Builders Risk Program. Has anyone signed up with this insurance news and directory website (www.insurancemarekt360.com) before? Do you recommend it? It is free! 

Melissa Crook Strickland's profile image
Melissa Crook Strickland 
recommend  Recommended
6 years ago

Best place to work in Jacksonville! Best staff, management and atmosphere! 

Stefanie Cubbedge Wiggins's profile image
Stefanie Cubbedge Wiggins 
recommend  Recommended
6 years ago

Great carrier, we place all of our builders risk policies with them!! 

Patrick Thein's profile image
Patrick Thein 
6 years ago

Had builders risk put in place in May. Had previous coverage. Did not receive a bill so called them. The rep informed me that the bill was sent out and to what address. Informed the rep that was the wrong address and are they able to email an invoice. Emailed invoice received. Utilized the payment coupon and updated my address on the payment invoice. House sold in June so I canceled my policy. On the cancellation form I made sure I had my current address. Did not hear anything about my refund so called at the end of July. I ... read more

Business response:

Hi Patrick. Thank you for giving us feedback about your experience. We’re disappointed to hear it wasn’t a smooth process for you so we’ve notified our management team, who will be in contact with you when we reopen on Monday. 

Gloria E Marshall's profile image
Gloria E Marshall 
7 years ago

I have placed several Builder's Risk with them and before with Zurich. They offer so much and it is so easy to complete forms required. It makes so much easier when you are able to complete applications on line. 

Business response:

Gloria E Marshall We're so happy to hear we're making your job easier. Thank you for taking time to give feedback! 

Vasilios Pavlos's profile image
Vasilios Pavlos 
7 years ago
Bratton McGregor's profile image
Bratton McGregor 
8 years ago

This company is a complete joke. Refuse to give a refund for policy that is not used. Rude costumer service and 100% thieves. DO NOT DEAL WITH THESE PEOPLE. 

Business response:

Mr. McGregor, We’re so sorry to hear about your disappointing experience and realize this certainly must have been frustrating to learn once the project was completed. You are correct -- the policy is intended to provide coverage only during the course of construction. While we would certainly like the chance to offer a homeowners policy to you, we do not sell the product at this time. Should you wish to speak to a member of our builder risk management team, Billy Scherer, AVP, may be reached at (800) 364 - 3941. We would be... read more

Michelle Marchant Nannenga's profile image
Michelle Marchant Nannenga 
9 years ago
Monica French's profile image
Monica French 
recommend  Recommended
9 years ago

Frequently asked questions about US Assure

How is US Assure rated?

US Assure has a 5 star rating with 14 reviews. 

When is US Assure open?

US Assure is closed now. It will open on Monday at 9:00 a.m. 

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