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Uropartners
- Urologists
- Grayslake, IL
About this business
Location details
1475 E Belvidere Rd #312, Ste 312, Grayslake, IL, 60030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
UroPartners has done a complete nose dive. Up until the past year they were great. Now they have the worst customer service, no call back on test results, no call back from the office, nothing, etc.
The lady from billing is very rude, automatic attitude right when she picks up the phone.
I had an extremely disappointing and frustrating experience with Dr Nelson at UroPartners. I underwent two separate laser surgeries for kidney stone removal, and shockingly, no stones were actually removed. Despite going through the risks and recovery of surgery, twice, I was left still in pain and with the same stones in my kidney. The communication was very poor throughout the entire process. There was no clear explanation of what went wrong, and post-operative follow-up was minimal and dismissive. After everything, I was ... read more
It's a good office that's why I put two stars but when trying to call and make an appointment, you get out on hold and hung up on multiple times. They are impossible to get a hold of over the phone. I usually have to go in just to make an appointment cause getting through on the phone is no easy task.
Probably the front desk doesn't know how to answer the phone . It takes more than an hour for somebody to pick up the phone
Frequently asked questions about Uropartners
How is Uropartners rated?
Uropartners has a 2.6 star rating with 23 reviews.
When is Uropartners open?
Uropartners is closed now. It will open on Monday at 9:00 a.m.
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