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Urology Group of Western New England

3.2

About this business

Location details

3640 Main St suite 103, Ste 201, Springfield, MA, 01107, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.281 reviews
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J K.'s profile image
3 years ago

Most rude and obnoxious staff answering the phone and scheduling appointments. There is no compassion just attitude. The physicians should vet their staff. Boston is only 2 hours away where there is professionalism...I am going to Boston from now on where you can get service! 

Chris S.'s profile image
Chris S. 
4 years ago

Painful! Dr. Harris did my procedure over a year ago and I am still in pain! I'm 6'3" and 220 pounds with a high tolerance for pain and I was almost screaming multiple times during the procedure as he looked at me questioning why. My hands were clenched on the table and I was profusely sweating and agonizing the entire time. Since my procedure, I've had to go to Urgent Cares and the Emergency Room as I've continued to experience pain. 

Matthew N.'s profile image
Matthew N. 
4 years ago

I did not want to use telemedicine with a non HIPAA compliant software. Which is everyone's right. Harris berated me for not wanting to use a non HIPAA compliant software to be seen via video conference. I already had an apointment to go in person but Harris only wanted to see me teleconference. But I wasn't told this until 50 minutes before my apointment. Harris told me I should see a different doctor when i refused to use teleconference and hung up the phone phone on me. The triage person was very rude. As I was providing... read more

Kennwth D.'s profile image
Kennwth D. 
7 years ago

When the doctor entered the room he had a young boy and girl with him. He never explained why or asked if I objected to them being there. He eventually performed a genital exam and a prostate exam in full view of the two observers. At the end he gave me a piece of paper to take to the checkout window so I can make two future appointments. The woman there said someone will call me. That appointment was in August and it is now April and I'm still waiting for the phone call. 

Frequently asked questions about Urology Group of Western New England

How is Urology Group of Western New England rated?

Urology Group of Western New England has a 3.2 star rating with 81 reviews. 

When is Urology Group of Western New England open?

Urology Group of Western New England is closed now. It will open at 9:00 a.m. 

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