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Urgent Team Walk-in Urgent Care - West Point
- Walk-in Clinics
- West Point, MS
About this business
Location details
7474 Hwy. 45 Alt. N, West Point, MS, 39773, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Kaylee Huffman NP at the Horn Lake, Ms location lacks the proper bedside manner. The essential need for communication and proper civility while dealing with sick individuals is something miss Huffman needs to learn. I question if miss Huffman is in the correct field after experiencing her so called professionalism first hand.
Literally waited all day for a scheduled appt through their portal and they are closed. For nothing !!
Do not waste your time. Go somewhere else!!! The most USELESS waste of space. This sure would be a good place for an urgent care facility. The entire staff is lazy, useless, and apathetic. THREE attempts over the span of 2 years to get decent care at this facility, and we are DONE!
Business response:
Ashley, As stated with the Google review, we are committed to providing high quality care to all patients and we take reviews seriously. We are Baptist Health Urgent Care in North Little Rock, perhaps you visited the hospital across the street? We encourage you to contact us directly at info@baptisthealthurgentcare.net to discuss further.
I’ve never even been here but the fact that one of their employees had the nerve to jump THREE LANES OF TRAFFIC and pass cars on the SHOULDER of the freeway is more than enough to tell me that I never want to go there. Y’all stay far away from this truck. This guy is dangerous.
Business response:
We are sorry you had this experience, however, after investigating, the person in this photo is not one of our employees. Please contact us directly at info@baptisthealthurgentcare.net if you would like to discuss your concerns about our center or staff.
RecommendedThe staff was great...Me in and out in a short time...And help me get well soon... very pleased 🥰
went to the clinic 12/10/2020 for Covid-19 test. They charged me $170.00 dollars even though i had insurance. they took my insurance information. My insurance paid. it is now 3 months later and i have not been refunded my money. i call was told will take 30 days then told 60 days then told 90 days. it only took them 1 day to cash my check. Has anyone else had this problem???. This sounds like fraud. contacting the better business bureau.
Business response:
Thank you for taking the time to share your feedback. We regret that you are still having issues concerning billing/insurance. We would like to work with you directly to address your concerns. Please contact us at: info@sherwoodurgentcare.com to discuss further.
I went in today for an inner ear issue. I waited 20 minutes for someone to come to the desk for me to sign in. Finally, a lady came and ignored me. I asked if I could get signed in to which she told me I would just have to wait and she left again. If I could rate ZERO stars i most definitely would. I will never darken their door again!!
Business response:
Lisa, We are so sorry you had a negative experience at our center. We strive to ensure every patient receives an exceptional experience from beginning to end. We appreciate your feedback and your comments have been shared with our leadership team to address your concerns about your treatment and the professionalism (and efficiency) that is expected to be shown with every patient. Please contact us directly at info@urgentteam.com to discuss your experience further.
This place has the most uneducated staff...I got a letter in the mail that Angela sent out and all she did was LIE through the entire letter...As if I am going to walk in and threaten violence and all I can do is laugh at her, I'M NOT GOING TO JAIL FOR ANYONE SHE IS LIAR AND RACIST AS I AM WHITE AND SHE IS BLACK, SHE HAS BEEN RUDE, SHORT AND IRRATING ANY TIME I HAVE SPOKEN TO HER...NOW PLEASE UNDERSTAND THIS IS ROTATING WALK IN CLINIC YOU WILL NEVER SEE THE SAME PEOPLE TWICE!! AND THE LIES THAT HAVE BEEN TOLD ABOUT ME ARE HE... read more
Scheduled an appointment on the website and app for 12:15 during my lunch break. Got there at 12:10 with only one person ahead. Stayed in my car until 12:45 and went in to cancel. Front desk lady didn’t apologize, just said she cancelled it and that was it. I thought if I booked it and they weren’t busy it wouldn’t take over 30 minutes to be seen. Ridiculous.
Frequently asked questions about Urgent Team Walk-in Urgent Care - West Point
How is Urgent Team Walk-in Urgent Care - West Point rated?
Urgent Team Walk-in Urgent Care - West Point has a 4.8 star rating with 601 reviews.
When is Urgent Team Walk-in Urgent Care - West Point open?
Urgent Team Walk-in Urgent Care - West Point is closed now. It will open at 8:00 a.m.
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