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Urgent Care Monroe NC | First Care Medical Clinic
- Healthcare
- Monroe, NC
About this business
Location details
404 South Sutherland Avenue, Monroe, NC, 28112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I Called earlier in the day to make appointments for my 2 children, they were due for well visits and school physicals. Spoke with a gentleman, I assumed he was a part of the offices reception. Fun fact, when you call it routes you to a call center (with ill advised representatives).While trying to schedual appointments for my kids I informed the gentleman of my insurance info, and I told him I only have the virtual card not the physical card. He told me that was not an issue and informed me my appointments were for 345pm th... read more
Communication is a foreign concept. And you get overcharged because they don't know what they're doing. You have to jump through hoops to get anything achieved. Although the doctors themselves are great, trying to get to them or any resolution is not worth the trouble.
Had an appointment over 3 weeks ago on the 8th of march. Was charged a fee of 132 dollars for new patients that was supposed to be refunded after insurance was processed. I called at least 5 times during that 3 week period to get in contact with the billing department to ask what the refund delay was about. I even called the clinic directly and even they couldn't get in contact with their billing department. Finally today i managed to get through and suddenly my refund was "already processed." Completely unprofessional and d... read more
Highly recommend this clinic. We was experiencing the great care of our needs
I had an amazing experience.
Frequently asked questions about Urgent Care Monroe NC | First Care Medical Clinic
How is Urgent Care Monroe NC | First Care Medical Clinic rated?
Urgent Care Monroe NC | First Care Medical Clinic has a 4.2 star rating with 352 reviews.
When is Urgent Care Monroe NC | First Care Medical Clinic open?
Urgent Care Monroe NC | First Care Medical Clinic is closed now. It will open on Monday at 9:00 a.m.
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