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Urgent Care Family Care

3.3

About this business

Location details

1015 Hunters Crossing, Alcoa, TN, 37701, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
Sun8:00 a.m. to 6:00 p.m.
3.316 reviews
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Shannon Davis's profile image
Shannon Davis 
a month ago

Everything was very upfront and easy. All the staff were friendly and knowledgeable answering any questions I had. The doctor was especially though, quick, friendly, and more than answered my issue. I have used this office a couple times now over the past 2 years and will continue to use it for all my urgent medical needs. Thank you for being such a kind, friendly office. 

Veronica Sanhaji's profile image
Veronica Sanhaji 
4 months ago

Very helpful staff and Dr. Payne was very kind and knowledgeable. I felt right at home. Pleasant visit! Highly recommend! 

Brian Pettersson's profile image
Brian Pettersson 
7 months ago

I'll start by saying I have no issue with the doctors here. The staff on the other hand are absolutely incompetent and I WILL NOT be taking my family here any longer. I've had several issues with them not calling in scripts that they said they would call in immediately. Now my 6 year old daughter is in pain and we cant get her medicine because they couldn't bother to make a phone call before they closed. Every one of those staff members should be immediately terminated. I will recommend against using this absolute joke of an... read more

Joshua Belt's profile image
Joshua Belt 
a year ago

Went in for a DOT physical. Dr. Payne did a thorough exam and got me on my way. Was a good experience and will go back next time my exam is due. Highly recommend them if you are in the area and need a DOT physical. 

L Jacobs (LAJ)'s profile image
L Jacobs (LAJ) 
2 years ago

He managed to mow over yellow jackets & they weren't happy! Multiple stings & then the throat started closing on the way to the facility. Jennifer & Sherrie got him in immediately & took the most excellent care of him; everyone was super helpful & caring. And the facility itself was top notch. Thanx everyone! 

Frequently asked questions about Urgent Care Family Care

How is Urgent Care Family Care rated?

Urgent Care Family Care has a 3.3 star rating with 16 reviews. 

When is Urgent Care Family Care open?

Urgent Care Family Care is closed now. It will open at 8:00 a.m. 

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