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Urgent Care Family Care

3.0

About this business

Since the first American Family Care Medical Clinic (AFC) opened in Hoover, Alabama,in 1982 the company's model of "putting the patient first" has made it an overwhelming success. The clinics are designed, equipped and staffed to provide accessible primary care, urgent care, minor emergency treatment, and occupational medicine. AFC uses electronic medical records and has a high-tech, high touch approach to medical care, including digital x-ray system and an on-site laboratory. All clinics are staffed with caring and compassi... read more

Location details

1015 Hunters Crossing, Alcoa, TN, 37701, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
Sun8:00 a.m. to 6:00 p.m.
3.014 reviews
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Brian Pettersson's profile image
Brian Pettersson 
on Google
4 weeks ago

I'll start by saying I have no issue with the doctors here. The staff on the other hand are absolutely incompetent and I WILL NOT be taking my family here any longer. I've had several issues with them not calling in scripts that they said they would call in immediately. Now my 6 year old daughter is in pain and we cant get her medicine because they couldn't bother to make a phone call before they closed. Every one of those staff members should be immediately terminated. I will recommend against using this absolute joke of an... read more

Joshua Belt's profile image
Joshua Belt 
on Google
5 months ago

Went in for a DOT physical. Dr. Payne did a thorough exam and got me on my way. Was a good experience and will go back next time my exam is due. Highly recommend them if you are in the area and need a DOT physical. 

L Jacobs (LAJ)'s profile image
L Jacobs (LAJ) 
on Google
a year ago

He managed to mow over yellow jackets & they weren't happy! Multiple stings & then the throat started closing on the way to the facility. Jennifer & Sherrie got him in immediately & took the most excellent care of him; everyone was super helpful & caring. And the facility itself was top notch. Thanx everyone! 

Keylia Collins's profile image
Keylia Collins 
on Google
2 years ago

I loved the doctor. He's amazing!!! 

Anonymous Nutjob's profile image
Anonymous Nutjob 
on Google
3 years ago

Was in and out fast for a COVID test. About as good as Blount Memorial and less expensive. 

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Frequently asked questions about Urgent Care Family Care

How is Urgent Care Family Care rated?

Urgent Care Family Care has a 3 star rating with 14 reviews. 

When is Urgent Care Family Care open?

Urgent Care Family Care is closed now. It will open tomorrow at 8:00 a.m. 

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