UrbanOne Properties

Favio Gonzalez 

on Google

a year ago

Although I did not rent from this company, we have done previous appliance repair for them. Have not gotten paid on them even though most were billed the same day. It’s been over a year on some and even though the repair was done while they were the managing company, because the unit got sold or transferred to someone else, the invoices were never paid on their behalf. Do not recommend such an untrustworthy management company. Reply- Letting an invoice linger for an extended period of time, until ownership changes is a very ... read more

Nathan 

on Google

a year ago

I had quite the surprise today finding out all this havoc with the security deposits via Google reviews. See Megan Heath’s review for the most up to date status of these security deposits. Kyle was pretty good to me during my time there, even during the transition of property management, but now that I’m finding this out who’s to say they’re not just pocketing all of the money? If you want to light $1,500 on fire then live here, otherwise, I would strongly suggest living elsewhere. Unbelievable that it’s 2023 and you foreclo... read more

Megan Heath 

on Google

a year ago

I have rented since UrbanOne since April 2023. I had no issues with Kyle and Laura getting into the unit, and the unit was in fair condition. Never an issue regarding that. The issue with again, the security deposit, as many other people are posting here. I really wish I had listened and never rented with UrbanOne. UrbanOne does not have you pay a 100-200$ security deposit, they ask for a months rent. So it's not cheap. They let me lease with them in April 2023 and they got foreclosed upon less than a week later. I don't kno... read more

Cat 

on Google

a year ago

I have had a good experience living at their properties, maintenance was always timely, we had no problems. However, like many of these reviews, I too, have been facing the same issue of not getting my security deposit back. Despite emailing and calling MULTIPLE times, I did not receive an explanation to why my deposit has been held from me. It has been well over 10+ months and I had to find out through these Google reviews. PLEASE reconcile this, I still haven't gotten it back yet. 

Michelle Sue Agee (MSue) 

on Google

2 years ago

As a tenant, the experience was okay. Maintenance folks are friendly and were dispatched quickly, the property was kept clean, and was secured. My apartment was not move-in ready though. The Sul Ross property experienced both heat and AC challenges throughout the season when I lived there '21-22, however management did their best to communicate updates. Almost a year later and I have not received my security deposit back because of owner related lawsuit described in Danielle's review. It took months to get any information ab... read more