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Urban Active

1.7

About this business

Location details

2117 Polaris Pkwy, Columbus, OH, 43240, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.713 reviews
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A Yahoo Local User's profile image
A Yahoo Local User 
13 years ago

I signed up last year for the personal training, led to believe I had a one year plan. 5 months into the program, I realized the program was not a good fit for me. I went to cancel knowing that I would owe 250.00. What i didn t realize was that they would not end charges for thirty daysand even though I had paid two months up front they would not credit that month because I did not go the full 12 months. This had me after taxes at 620 to cancel. I decided to ride out the year, and I did not use the program. At the end of the... read more

Scott's profile image
13 years ago

I signed up last year for the personal training, led to believe I had a one year plan. 5 months into the program, I realized the program was not a good fit for me. I went to cancel knowing that I would owe 250.00. What i didn t realize was that they would not end charges for thirty daysand even though I had paid two months up front they would not credit that month because I did not go the full 12 months. This had me after taxes at 620 to cancel. I decided to ride out the year, and I did not use the program. At the end of the... read more

Poon's profile image
13 years ago

Buyer beware - caveat emptor!!! Watch out - these guys will take your money and run. Ever wonder why the fitness companies dont last more than a few years - poor business model. They sold us a \$1,000 personal trainer agreement. We are still paying and we passed \$1,500. Run and go buy your own equipment before you line these guys pockets!!! 

A Yahoo Local User's profile image
A Yahoo Local User 
13 years ago

Buyer beware - caveat emptor!!! Watch out - these guys will take your money and run. Ever wonder why the fitness companies dont last more than a few years - poor business model. They sold us a \$1,000 personal trainer agreement. We are still paying and we passed \$1,500. Run and go buy your own equipment before you line these guys pockets!!! 

Renee Lax's profile image
14 years ago

PLAYROOM WARNING:In the last two weeks, UAs playroom has gone on a waitlist. This means that you have to stand around the lobby, trying to keep your kids in line, or leave. They have cut back weekend hours despite a large influx of new members from a membership drive and the holidays.Call ahead to find out if they are experiencing a wait. A waitlist completely screws up your visit! 

A Yahoo Local User's profile image
A Yahoo Local User 
14 years ago

PLAYROOM WARNING:In the last two weeks, UAs playroom has gone on a waitlist. This means that you have to stand around the lobby, trying to keep your kids in line, or leave. They have cut back weekend hours despite a large influx of new members from a membership drive and the holidays.Call ahead to find out if they are experiencing a wait. A waitlist completely screws up your visit! 

michael e's profile image
14 years ago

Do not join the Graceland Club. Right now they have a huge amount of equipment that is not working and they have not fixed some things for over two months.Half of the small TVs do not work, the stairmaster is broken, etc. Ask the staff and they say they did not know about the problem.They must not have any management to check on these things. 

A Yahoo Local User's profile image
A Yahoo Local User 
14 years ago

Do not join the Graceland Club. Right now they have a huge amount of equipment that is not working and they have not fixed some things for over two months.Half of the small TVs do not work, the stairmaster is broken, etc. Ask the staff and they say they did not know about the problem.They must not have any management to check on these things. 

mann's profile image
14 years ago

What a joke Urban Active is! They advertise \$20/month memberships, but charge you \$280 upfront for various registration and misc dues. THEN they hit you every 6 months with a maintenance fee! I cant wait for Cardinal Fitness or someone to come into the Columbus area at put Urban Active out of business like Ballys! 

Frequently asked questions about Urban Active

How is Urban Active rated?

Urban Active has a 1.7 star rating with 13 reviews. 

When is Urban Active open?

Urban Active is open now. It will close at 6:00 p.m.  

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