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UR Medicine Urgent Care – Penfield
- Urgent Care
- Broadwell, NY
About this business
Location details
2134 Penfield Rd, Broadwell, NY, 14526, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 9:00 p.m. |
I went to urgent care tonight because my son had a high fever and wasn’t feeling well all day. I mistakenly thought they closed at 9, but when I arrived at 8:15 the doors were already locked since they close at 8. I understand it was after hours, but I was disappointed to see two staff members at the front laughing and staring at me instead of offering any help or understanding. It felt unprofessional and made an already stressful situation worse, especially while I was worried about my son’s health.
I had an exceptional experience under the care of Katie. From the moment I arrived, they demonstrated professionalism, compassion, and a clear commitment to patient well-being. They were attentive, knowledgeable, and made sure I was comfortable and informed throughout the entire process. Their ability to communicate with medical staff was seamless. I truly appreciated their dedication and would highly recommend Nurse Katie to anyone seeking excellent care
Front desk didn’t list more than half of my symptoms, dr wrongfully said there was no irritation in my throat, then tested me for strep after being told it’s viral. These people suck and do not care about you.
This team went above and beyond for me and I am incredibly grateful. Not only were they very professional, they were also extremely compassionate. Normally I pass out when having my blood drawn, but they were so quick and gentle, I stayed fully conscious. They even played my favorite soothing music and held my hand to get me through the process. Thank you guys from the bottom of my heart, truly.
Frequently asked questions about UR Medicine Urgent Care – Penfield
How is UR Medicine Urgent Care – Penfield rated?
UR Medicine Urgent Care – Penfield has a 2.8 star rating with 182 reviews.
When is UR Medicine Urgent Care – Penfield open?
UR Medicine Urgent Care – Penfield is open now. It will close at 9:00 p.m.
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