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UR Medicine Primary Care – Canalside Family Medicine

3.6

About this business

Location details

10 S Pointe Landing #250, Rochester, NY, 14606, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri7:30 a.m. to 4:00 p.m.
SatClosed
SunClosed
3.636 reviews
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Geelbert Joeel's profile image
Geelbert Joeel 
recommend  Recommended
4 years ago

I’m humbled and grateful. The lord have enriched me in every way, I'm generous on every occasion, through Mrs Rachael Raschke. My generosity have resulted to thanksgiving to God. The lord is always on my side, He sent Rachael Binary trader who helped me to handle and secure my trade for me after, i invested $350 and in a week she made $4,150 profit. Jesus made this possible, You want to be happy and bill free like me do well to reach out to her via WhatsApp: +1 (856) 318-2033 Email: rachaelraschke397@gmail.com 

Todd Lentine's profile image
Todd Lentine 
4 years ago

I just brought my GF for her second appt there and they allowed a few groups of women to go to the back with the patient whom they were there with but when it came time for my girl and I they stopped me and said l couldn’t go back there “due to COVID”....what kinda B.S. answer is that?! What about all the females that went back with there partners??? What kinda gender-bias is this, it’s absolutely ridiculous and I’m highly offended. What’s next, you can’t go back there with your children??? I recommend finding literally ANY ... read more

Ray Hebarro's profile image
Ray Hebarro 
recommend  Recommended
4 years ago

i was there 12/18/2020 and had an LVAD put in...and the nurses to surgery team and icu team are the greatest....they do a phenomenal job at making you feel comfy and at ease......thank you so much.... 

Nicole Rossi's profile image
Nicole Rossi 
4 years ago

My mother has been in Strong Hospital for 110+ days. While I will say that the nurses and doctors have been wonderful, I would not subject a loved one to be admitted to Strong at this point due to the fact that they closed visitation the NIGHT BEFORE THANKSGIVING. Why would they do this? It’s not like they were going to be inundated with people anyway with a 1-visitor policy! My mother has now had to spend the holidays alone and her depression and anxiety grows daily. What happened to the Hippocratic Oath to do no harm? Beca... read more

Business response:

Nicole, we understand it is a difficult time for you and your mother. The visitation restrictions follow New York State Department of Health guidelines to protect patients and staff, because the virus level is high. Our staff can assist with phone and video calls to connect with your mother. Feedback from patients and families is important to us. To help us address your concerns, can you please send a private message with your contact information so our Patient Relations team can contact you? Or, if you prefer, you can call ... read more

Melanie Collins's profile image
Melanie Collins 
recommend  Recommended
4 years ago

Business response:

Thanks so much for the wonderful review! It's our pleasure to care for you. 

Savannah Owens's profile image
Savannah Owens 
recommend  Recommended
4 years ago

I want to give a special Thank You to All the West 4 Staff. I was diagnosed with Covid 19, the Doctors, Nurses, Techs, and cleaning staff did everything possible to make sure I am well and comfortable! I appreciate you all so very Much! I thank God for you All! Thanks for keeping me safe and taking Good care of me. You guys are truly rock stars! I appreciate all of you!!!🙌🏾🙌🏾💜❤💜❤😊God Bless you All! -Savannah Owens 

Elizabeth Marie's profile image
Elizabeth Marie 
4 years ago

this place is dirty and unsanitary 

Marlaina Bennett's profile image
Marlaina Bennett 
4 years ago

I just had a double mastectomy, a very emotional surgery. My support person (my husband) and I were told that after surgery he would be able to bring me my belongings and come see me. I didn’t wake up from surgery until around 9:30 pm. We were then informed that he could not come up because it was after visiting hours. He was even escorted out and told he would be arrested if he came back before visiting hours at noon the following day even though he was being very cooperative. The following day they wanted to discharge me a... read more

Marsha Klymn's profile image
Marsha Klymn 
recommend  Recommended
4 years ago

I have been going to ROG for a number of years Drs. Hartman and Gruber are the best. I have been to both offices and the staff is excellent. Melanie, Cherese, Norma, and everyone else are very caring, I always feel good going to the office. Greece is closer to me and I prefer this office for the closeness and the more homey atmosphere. Highly recommend. 

Business response:

Thank you for your kind words, Marsha! It makes us happy to know that you had a great experience. We look forward to seeing you again. 

Frequently asked questions about UR Medicine Primary Care – Canalside Family Medicine

How is UR Medicine Primary Care – Canalside Family Medicine rated?

UR Medicine Primary Care – Canalside Family Medicine has a 3.6 star rating with 36 reviews. 

When is UR Medicine Primary Care – Canalside Family Medicine open?

UR Medicine Primary Care – Canalside Family Medicine is closed now. It will open tomorrow at 9:00 a.m. 

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