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UR Medicine GI & Hepatology – Sawgrass

2.4

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Location details

180 Sawgrass Dr 2nd floor suite 230, Rochester, NY, 14620, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:30 p.m.
Tue8:00 a.m. to 4:30 p.m.
Wed8:00 a.m. to 4:30 p.m.
Thu8:00 a.m. to 4:30 p.m.
Fri8:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
2.421 reviews
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Carolyn Gleason's profile image
Carolyn Gleason 
3 weeks ago

I do not know anything about this practice. My review is based on my interaction with an employee, known only as Rosie to me. Rosie took my call, listened to my situation, and did everything she could to make getting an appointment easier for me. I do not know how it will end, but I wish more people at these practices are as kind, helpful and knowledgeable as Rosie. Steve Gleason 

Barbie's profile image
Barbie 
7 months ago

I was referred by a Emergency room Dr 5.1/2 weeks ago 1 week later was told I was on a wait list. After 5 weeks I called first call had trouble locating referral. But then was told she found it things were being reviewed someone would call me back. 2 days. go by I call again. instructed I'm on a wait-list no new pt. appointments available and they have no idea how long I will be on wait list. Now 6 weeks since referral and 2 more phone calls made no one answers after 10 min of recordings some one picks up and then hangs up t... read more

Em's profile image
Em 
11 months ago

I was referred here by another doctor. I waited two weeks for a call to schedule a new patient visit. I never got one, so I called them myself to inquire about scheduling. They told me they had the referral and the “providers were reviewing it”, and I would be called. Weeks go by and no call. So I called again, they tell me the same thing. It’s been over 4 months and this office never reached out to schedule an appointment. And every time I’ve called I get the run around that they have to “review the referral” and I would ge... read more

Brittany I's profile image
Brittany I 
a year ago

Was checked in by the nurse pretty much as soon as I checked in. My appointment started within 5 minutes of my scheduled time. The Physician was thorough and nice. I was reassured and I didn't have meds pushed at me that weren't needed. 

Sherri Rinebold's profile image
Sherri Rinebold 
a year ago

The nurses that worked in back were extremely unprofessional. They infiltrated my vein when they put the i v in and then complained I had small veins. While the nurse was trying to place the i v the other nurse was arguing with her about where to make a not in the computer about my loose tooth. She never did find the place in the computer to note it so she just made the doctor aware verbally. They were prepared to only give me Benadryl as a sedative until at the last minute in the procedure room the nurse checked again and r... read more

Frequently asked questions about UR Medicine GI & Hepatology – Sawgrass

How is UR Medicine GI & Hepatology – Sawgrass rated?

UR Medicine GI & Hepatology – Sawgrass has a 2.4 star rating with 21 reviews. 

When is UR Medicine GI & Hepatology – Sawgrass open?

UR Medicine GI & Hepatology – Sawgrass is open now. It will close at 4:30 p.m.  

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