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Uptown Imports Inc
- Auto Repair
- New Orleans, LA
About this business
Location details
2923 Tchoupitoulas St, New Orleans, LA, 70115, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was over-quoted more than $150 for a simple part on my mini cooper. After they quoted , me I called O'reilly to verify the price, and the sales associate informed me that the price I was given was unmistakably and ostensibly high. They deal directly through new orleans auto parts shops (autozone, etc.), but will charge you almost double what the parts actually cost. Additionally, they keep your car extra hours and lie about the number of hours in labor in costs to fix the issue. I was quoted 3.5 hours of labor for a 30min ... read more
Business response:
Sorry we could not find a aftermarket part to fix Mr. Dylan Koester's Mini Cooper the same day. Kali went to a lot of trouble to locate a part for this customer but the only one available turned out to be a open box return. The customer was only charged $125.00 for diagnostic fee. No shoddy work was done. Customer picked up car with out having any repairs done.
THIS PLACE IS TERRIBLE! DO NOT COME HERE! THIS IS A SCAM. I was lied to every step of the way. I brought in my mini cooper to get the O2 sensor replaced and they quoted me $325 for the part and said that was the lowest they could go and they go directly through auto zone for parts. I called auto zone on Earhart to get a quote on the part and they told me it was $180. I then called back and told her that they were uncharging me and they said "We can work with $180". Five hours later they told me that the part was no good and ... read more
Business response:
This review is being left by a friend of Dylan Koester. This person Vivi Parrilla has never been a customer of Uptown Imports and has never spoken to Kali. She claims that she owns the Mini Cooper that was brought in for service but in fact it is owned by Dylan Koester. There only person lying in this review is Vivi Parrilla. Sorry we could not fix your friends car the same day but the parts were not available. Dylan Koester was only charged $125.00 for a diagnostic fee. He picked up the car with no repairs done. We did offe... read more
I was over-quoted more than $150 for a simple part on my mini cooper. After they quoted , me I called O'reilly to verify the price, and the sales associate informed me that the price I was given was unmistakably and ostensibly high. They deal directly through new orleans auto parts shops (autozone, etc.), but will charge you almost double what the parts actually cost. Additionally, they keep your car extra hours and lie about the number of hours in labor in costs to fix the issue. I was quoted 3.5 hours of labor for a 30min ... read more
As someone who has known Billy for many,many years,I can state with confidence that I would not hesitate to recommend his dealership to anyone needing auto servicing,ect. Uptown Imports remains an icon in uptown New Orleans for quality service as well as auto sales.Give him a call,you won't be disappointed.
It is a great place ...Billy cares about his customers and everyone is serviced well, with special care. I been going there for over10 years, perhaps longer.I bought a mini clubman...from Uptown Imports and love it ...Billy thanks for ur patience with this old gal...Diane Carney
Frequently asked questions about Uptown Imports Inc
How is Uptown Imports Inc rated?
Uptown Imports Inc has a 4.4 star rating with 69 reviews.
When is Uptown Imports Inc open?
Uptown Imports Inc is closed now. It will open tomorrow at 8:00 a.m.
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