Uptown Auto Specialist

Jane B. 

on Citysearch

11 years ago

I have taken my MB to this shop for several years. They had okay service for a while (nothing exceptional). I had a few concerns, such as their ability to conduct diagnostics. I often told them what needed to be fixed, and they would run hours of diagnostics tests anyway. I continued to go to them given their location is convenient. Unfortunately, I recently went in to get a flat fixed, and when I went to take the tire off the next day to get it replaced, I found they had bent the stud. It takes some serious work to be so ca... read more

Shawn F. 

on Citysearch

12 years ago

I was lucky to stumble upon Uptown Auto Specialist when my MB decided to act up while I was driving. Paul took care of my car and had me back on the road in no time. I have already brought my wife's VW there for regular service and was pleased with the work and price. They really seem to know their foreign vehicles. 

Katie G. 

on Citysearch

12 years ago

These guys have been taking care of my BMW for some time. They are usually on time, maybe once my parts didn't show when expected. They have better rates than the dealership when it comes to most repairs and the one time they didn't, they did what they could to match the dealership price. I've even used their body shop to do a few dent and scratch repairs and I have always been satisfied with the work done at Uptown Auto. 

ElissaKerr 

on Citysearch

13 years ago

CON ARTISTS, STAY AWAY – Unfortunately, there is no way to give a review of "0" stars. The owner of this shop, Paul, is a con artist. He will say anything over the phone to get you to bring your car into his shop. Once there, he will refuse to give you any price estimate and ask you to leave your car. DO NOT LEAVE YOUR CAR WITH THIS MAN. He will later call you with an estimate that is 2-3 times the amount of the actual service. He tried to charge me $1200 for a $500 routine checkup. I did not authorize him to do ANY work on ... read more

davcha 

on Citysearch

13 years ago

STAY AWAY!!!!!! – STAY AWAY! They charged me $900 for a $410 transmission service. I wish I had read the other negative reviews here, Yelp and on City Search first! Lesson learned. 

JPKnola 

on Citysearch

13 years ago

Uptown Auto is WAY OVERPRICED – We used to take our cars (VW, BMW, and Volvo) to UTAS. These folks must have it in with the Better Bsiness Bureau in order to get such good ratings. They are nearly always behind, and the "estimate" nearly always increases. SHAME, shame, jerks! Please get rid of that haughty egos. I wish you could vote NO! 

Willie John 

on Citysearch

14 years ago

Vultures Waiting for Someone to Die – Vultures waiting for someone to die I had a vehicle deliver to Uptown Auto Specialist after speaking with one of the mechanic. Drop the keys in the mail drop. Following morning spoke with the receptionist. She said she would have Paul the owner to call. Email: 2-28-11 at 7:pm Shannon, attached invoice from BMW. The vehicle has not been driven. Have Paul review the invoice and call me. I don’t want to duplicate the work that has been done. I will forward another invoice from another compa... read more

VW driver 

on Citysearch

14 years ago

Ripped off and incompetent – We took our VW there many times. I finally realized that they were replacing the spark plugs several times (the car only had 45,000 miles on it) for another problem. I did not realize this until I saw the final bill. The car had a window problem. They fixed it but it worked temporarily. When we took it back, they wanted to replace the motor again and charge it again to us! This happened with other issues. We finally got smart and took it elsewhere. If you have a German car, we finally found a goo... read more

uptowntruth 

on Citysearch

14 years ago

Disgusting People – I called up wondering how much it would be to change my windshield wiper blades and turning signal bulb. The owner/ liar, Paul, answered and said that he couldn't give me a price over the phone and that I would have to bring the car in to see if he had the parts in stock. I told him I could give him the make of vehicle and he said that he would need the Vehicle Identification Number (VIN). This is the 1st lie! So I agreed and to bring it in. I then decided to go outside to get the VIN and called him back ... read more