This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
UPMC Bedford
- Everett, PA
About this business
Location details
10455 Lincoln Hwy, Everett, PA, 15537, United States
Get directions
RecommendedBusiness response:
We’re sorry to hear about this, it sounds really frustrating, if you want to talk to Patient Relations about it call 1‑866‑705‑7020.
RecommendedWhile I said yes, they do need to fix a couple of things. especially with covid. My 15 yr old who has had the same doctor since birth can not have a virtual appt. because you ready for this.. He has to go into the office to sign a letter of proxy for me to be able to answer the phone for him to have a video phone call with the doctor. I then say but you won't let people into your office to do anything and she says yeah, sorry. I said so my son who is sick can not see his doctor and can not do a video call from a doctor that ... read more
Business response:
We’re sorry to hear about this, it sounds really frustrating, if you want to talk to Patient Relations about it call 1‑866‑705‑7020.
RecommendedWhile I said yes, they do need to fix a couple of things. especially with covid. My 15 yr old who has had the same doctor since birth can not have a virtual appt. because you ready for this.. He has to go into the office to sign a letter of proxy for me to be able to answer the phone for him to have a video phone call with the doctor. I then say but you won't let people into your office to do anything and she says yeah, sorry. I said so my son who is sick can not see his doctor and can not do a video call from a doctor that ... read more
Business response:
We’re sorry to hear about this, it sounds really frustrating, if you want to talk to Patient Relations about it call 1‑866‑705‑7020.
RecommendedPATIENT FOR OVER A MONTH AND THEY TOOK REALLY GOOD CARE OF ME.
Business response:
Thanks so much for the kind words! We'll be sure to pass this along to the team.
RecommendedPATIENT FOR OVER A MONTH AND THEY TOOK REALLY GOOD CARE OF ME.
Business response:
Thanks so much for the kind words! We'll be sure to pass this along to the team.
RecommendedPATIENT FOR OVER A MONTH AND THEY TOOK REALLY GOOD CARE OF ME.
Business response:
Thanks so much for the kind words! We'll be sure to pass this along to the team.
Seems you have great employees.
These guys are a joke. They have had to “reprocess” this claim 3 times due to their inadequacies. We’re going on 4 months now. They advised that I could set up an account online to see information. I’ve never had luck. Not to mention you have to set it up EXACTLY how it is in their system. But I never knew they spelt my sons name wrong so I can’t access anything. The manager in member services told me she was the worst IT person in the world and she could get it to set up. Insulting your members isn’t the way to go. So the o... read more
Business response:
Hi Brian. We're sorry about the negative experience. Could you please let us know which hospital this experience took place at so we can help route to the appropriate team to make sure they are aware? In addition, if you would like to speak to someone from our patient relations team at the hospital about your experience, we can provide you with a phone number depending on the location. Thank you and take care.
Frequently asked questions about UPMC Bedford
How is UPMC Bedford rated?
UPMC Bedford has a 3.2 star rating with 138 reviews.
When is UPMC Bedford open?
UPMC Bedford is open now. It is open 24/7.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com