Updegraff Management

Iesha Acon 

on Google

2 months ago

I would highly recommend them if you are looking for a new home for you and your family. Megan has made my move so easy and simple. Her communicating is outstanding. The maintenance team is amazing. Any small request was addressed the very next day. So if you need a new home please check them out. You won't regret it! Thank you guys so much for your help and all you have done for me. I can finally live comfortable in my new home without any issue or concerns!!! Best property management I've had in years. 

Kaave Hosseini 

on Google

5 months ago

I rented a house from them. During the initial viewing, I specifically asked about rodent issues, and they said it has never been an issue there. They lied. The place was a rodent hotel. During about a one year period I caught 15+ rats, 20+ mice, and 7 bats (released the bats). Initially, I made requests for over a month until they sent an incompetent exterminator who was able to catch only one rat, and that was it. They never addressed the issue properly. For unimportant issues, the maintenance was responsive, but for impor... read more

J G 

on Google

a year ago

With regard to real estate assistance, I can always rely on Updegraff Management. I exclusively suggest utilizing their real estate company because I recently relocated to Rochester. I sincerely appreciate their dedication and time in helping me accomplish my objectives. Each member was really kind, supportive, and cooperative. Professionalism, punctuality, and knowledge were displayed by the maintenance staff. They are such a trustworthy group. Many thanks, Mike. 

Quis Hall 

on Google

a year ago

I spoke with a young women named London in the leasing department. This young women was kind, truthful, and she took her time and made sure that all of my questions and concerns were answered promptly. Extremely helpful and very patient with me. To me it was like she was looking and searching for the apartment for herself. Some of the best customer service I have experienced in quite some time. 

Robert Hurley 

on Google

a year ago

I am writing this review in enthusiastic praise of Updegraff Management, a company that has consistently demonstrated superior tenant service over the years. As a tenant at multiple locations managed by Updegraff, I have had the privilege of experiencing their excellent service firsthand. From the start of my tenancy, I was treated with the utmost professionalism, respect, and care by the Updegraff team. Their team is efficient, dedicated, and always puts the needs of their tenants first. Their properties are well-maintaine... read more