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Up Country was founded in 1984 by our President, Alice Nichols, a former school-teacher. From six original collar designs, Up Country has grown to become one of the leading manufacturers of high-quality dog and cat accessories in the country. Our company manufactures our ribbon collars, harnesses, and many of our other products in our studio/factory location in East Providence, RI. Each product is hand-sewn by our experienced staff, hand-finished to ensure product quality, pressed and carefully packed for shipping. Up Countr... read more
76 Boyd Ave, East Providence, RI, 02914, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Awesome place! Just adopted my dog from the SPCA they set her up with a new leash and collar as a gift! Super super friendly customer service! The lead and collar are super cute and well made! I can not wait to order her some fall and Christmas ones! Thank-you up country! 🐾🦴❤️
Business response:
Thank you for the kind words! Congratulations on your newest addition 💛
I ordered online 8 days ago, and the only communication I had was confirmation of the order and charge.Still no shipping date and still no collar and leash.
Business response:
Hi Liz, Thanks for posting as we truly care about each and every one of our customer’s product experiences. Can you send us a PM with your order info and contact info? We are more than happy to look into this for you and find out where your order is.
5 Stars ⭐️⭐️⭐️⭐️⭐️ Up Country are absolutely the best dog collars made. We’ve been using them for years. Great quality and also comfortable material for our dogs. I highly recommend Up Country. Here’s my boy Hunter in one of my favorite collars.
This place is amazing with a variety to choice from!! The staff is great and was so helpful fitting my baby for his new collar and leash!! I highly recommend them to anyone looking for an amazing product for their fur babies.
Customer for 7 years, and I will no longer be using their products moving forward or recommending them further. They say their goal is “complete customer satisfaction”. I reached out to them on 2 separate occasions & no response. Be careful when purchasing their products off their website.
They have the absolutely best collars!!!!
Hands down - this is my dog Clara's favorite company.
Beautiful items, extremely well made, CS very responsive. SUPER!
I have multiple Up Country collars, and I have not been disappointed with a single one. The quality is above and beyond. I never worry about breakage or tearing. These collars are really tough. My Jack Russell looks so stylish in each one.
Up Country, Inc. has a 4.8 star rating with 182 reviews.
Up Country, Inc. is closed now. It will open on Monday at 9:00 a.m.
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