Up Country, Inc.'s cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Up Country, Inc.

4.8

About this business

Up Country was founded in 1984 by our President, Alice Nichols, a former school-teacher. From six original collar designs, Up Country has grown to become one of the leading manufacturers of high-quality dog and cat accessories in the country. Our company manufactures our ribbon collars, harnesses, and many of our other products in our studio/factory location in East Providence, RI. Each product is hand-sewn by our experienced staff, hand-finished to ensure product quality, pressed and carefully packed for shipping. Up Countr... read more

Location details

76 Boyd Ave, East Providence, RI, 02914, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.8182 reviews
Select a rating
Heather Lass Azevedo's profile image
Heather Lass Azevedo 
recommend  Recommended
4 years ago

Awesome place! Just adopted my dog from the SPCA they set her up with a new leash and collar as a gift! Super super friendly customer service! The lead and collar are super cute and well made! I can not wait to order her some fall and Christmas ones! Thank-you up country! 🐾🦴❤️ 

Business response:

Thank you for the kind words! Congratulations on your newest addition 💛 

Liz Madison Sills's profile image
Liz Madison Sills 
5 years ago

I ordered online 8 days ago, and the only communication I had was confirmation of the order and charge.Still no shipping date and still no collar and leash. 

Business response:

Hi Liz, Thanks for posting as we truly care about each and every one of our customer’s product experiences. Can you send us a PM with your order info and contact info? We are more than happy to look into this for you and find out where your order is. 

Jim Earl's profile image
Jim Earl 
recommend  Recommended
5 years ago

5 Stars ⭐️⭐️⭐️⭐️⭐️ Up Country are absolutely the best dog collars made. We’ve been using them for years. Great quality and also comfortable material for our dogs. I highly recommend Up Country. Here’s my boy Hunter in one of my favorite collars. 

Natalie Nault's profile image
Natalie Nault 
recommend  Recommended
5 years ago

This place is amazing with a variety to choice from!! The staff is great and was so helpful fitting my baby for his new collar and leash!! I highly recommend them to anyone looking for an amazing product for their fur babies. 

Morgan Taylor's profile image
Morgan Taylor 
5 years ago

Customer for 7 years, and I will no longer be using their products moving forward or recommending them further. They say their goal is “complete customer satisfaction”. I reached out to them on 2 separate occasions & no response. Be careful when purchasing their products off their website. 

Sandy Bauer's profile image
Sandy Bauer 
5 years ago

They have the absolutely best collars!!!! 

Rena Silverman's profile image
Rena Silverman 
5 years ago

Hands down - this is my dog Clara's favorite company. 

Sara Pistolesi Parnau's profile image
Sara Pistolesi Parnau 
5 years ago

Beautiful items, extremely well made, CS very responsive. SUPER! 

Faye Howell's profile image
Faye Howell 
5 years ago

I have multiple Up Country collars, and I have not been disappointed with a single one. The quality is above and beyond. I never worry about breakage or tearing. These collars are really tough. My Jack Russell looks so stylish in each one. 

Frequently asked questions about Up Country, Inc.

How is Up Country, Inc. rated?

Up Country, Inc. has a 4.8 star rating with 182 reviews. 

When is Up Country, Inc. open?

Up Country, Inc. is closed now. It will open on Monday at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com