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Unum

1.0

About this business

Location details

111 SW Columbia St #1180, Portland, OR, 97201, United States

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WeekdayScheduleStatus
Mon09:00 a.m. to 5:00 p.m.
Tue09:00 a.m. to 5:00 p.m.
Wed09:00 a.m. to 5:00 p.m.
Thu09:00 a.m. to 5:00 p.m.
Fri09:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.030 reviews
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Beth Wineland's profile image
Beth Wineland 
a month ago

They make mistakes, don’t tell you or your employer and then make you pay for it. No accountability- they suck 

Walter Morris's profile image
Walter Morris 
2 months ago

My work the U of O just switched to unum. They need info they dont call they just wait three months til your in a financial bind than they let you talk to a robot over and over. Literally the worst company I have ever dealt with. Ill probably have to take them them to court. 

Kyle McCommas's profile image
Kyle McCommas 
3 months ago
Kci Slossar's profile image
Kci Slossar 
6 months ago

Absolutely disgraceful benefits company. Unum has taken over five weeks to “process” my Family Leave claim, submitted on 11/30, and as of 12/30 there has been zero progress, zero updates, and zero accountability. They repeatedly send automated text messages claiming I need to “update information” on my account. When I log in, there is literally nothing to update. No alerts. No requests. Nothing. When I call to ask for clarification, I’m fed the same scripted excuse every single time: “Your claim is still under review, and th... read more

Hollie Schatz's profile image
Hollie Schatz 
7 months ago

I have recently been diagnosed with cancer. Unum is my insurance for short term and critical illness. I got dx 9/29/25. I filed my claim on 11/4/25. today is 12/3/25 my oncologist sent in a 22 page packet covering all information they could possibly need. they are still pending their decision meanwhile I have 13$ left and can't even afford my prescriptions. how is it I work as a RN for 32 years and now in my time of need, I can't even get a person on the phone. very sad that insurance dictates care and funds. I am not impres... read more

Frequently asked questions about Unum

How is Unum rated?

Unum has a 1 star rating with 30 reviews. 

When is Unum open?

Unum is open now. It will close at 5:00 p.m. 

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