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Unum
- Insurance
- Worcester, MA
About this business
Unum Group is a provider of insurance services to its customers across the United States and United Kingdom. Based in Worcester, Mass., the firm offers short term and long term disability coverage, life insurance products and health and critical illness benefits. Additionally, it offers solutions in choice of funding, flexible coverage options and simplified administration services. The divisions of the company include Unum US, Unum UK that educates companies and their workers about values of employee benefits and Colonial l... read more
Location details
1 Mercantile St, Worcester, MA, 01608, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have had a policy with Paul Revere Insurance which is now Unum for 40 years. It’s a disability policy that pays under $1000 per month. Over the years I have lost more than the required 30 days of work due to illness a few times and did not submit a claim. Recently, I lost a month of work and decided to submit a claim. The claim application is 15 pages long. Ridiculous. I’m letting the policy lapse which I’m sure will make Unum happy since I’m older now. Just a caution to prospective clients about this practice.
Tried to file a claim. They kept claiming the paper work was sent but I never received it. Waited for a month and still no calls from them or mail. Multiple calls from me but everyone I talk to just incompetent. I feel like I’m getting the run around. Constantly transferred and put on hold. After this is cleared up I’m cancelling with unum. Calling the attorney general and the better business bureau to file a complaint.
Frequently asked questions about Unum
How is Unum rated?
Unum has a 3.1 star rating with 11 reviews.
When is Unum open?
Unum is closed now. It will open on Monday at 9:00 a.m.
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