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University Volvo Cars
- Car Dealers
- Charlotte, NC
About this business
University Volvo Cars is a premier Volvo dealership in Charlotte, North Carolina and have been serving the Charlotte and surrounding regions for over 30 years. Visit University Volvo to experience a great selection of new and pre-owned Volvo's. As an authorized Volvo dealer, we are dedicated to meet all of your automotive needs, including sales, service, parts and accessories. We offer competitive lease and finance programs designed around your needs.
Location details
7716 N Tryon St, Charlotte, NC, 28262, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Took my Volvo to University Volvo and was well taken care of. Their service department was friendly and informative! Will definitely be going back!!!
Although I do not have a Volvo (yet) but that never stopped them from giving me the best service. Tonya, John Paul and Greg are absolutely wonderful to work with. I have watched each and everyone of these people be kind and attentive to not only me but others. I would definately recommend University Volvo to all. Thank you all for catering to me and my Ford until I purchase my Volvo. It will definately come from University Volvo.
I have had a couple of issues with University Volvo. Until about a year ago they have been very helpful. However, I never really had an issue that needed helping. Recently I required assistance from two of the mangers (service manager, Tonya and parts manager, Dwayne). Dwayne was very helpful and had great customer service skills. Unfortunately, I can not say the same about Tonya. Although she says all the right things, her tone is definitely not friendly and customer service is not a priority of hers. I did not feel she car... read more
Service dept is unhelpful and rude! Beware go elsewhere..tanya the service manager is the worst. If you have any recall issues find another dealership. They often lie about what's wrong..what needs to be fixed..and what they have fixed. My car only has issues when I've had them look at it. Try bakers volvo or volvo on central ave affordable and consistent unlike university volvo! Good luck!
I do love my Volvo for the safety factor but we have put so much money into it!! My car broke down yesterday and after having it towed to one mechanic, and then another for a second opinion, they BOTH told us it was the Fuel Pump. We realized that it was just replace (because of a recall) last May. Therefore, it was under warranty. We had it towed to University Volvo so they could replace it for free...so we thought. They called us and let us know that it was not the Fuel Pump (that would have been covered) but it's a sensor... read more
Terrible location. Pitful inventory. Service desk personnel act like you are bothering them when you try to give them your business. The owner is a disprespecful a-hole. Every aspect of this business is third rate (and I am being generous). If Food Lion went into the auto dealership business this is what it would look like. Wait, that's probably too harsh on Food Lion.
I have had mediocure service from this dealership until today. I just took my car in for 60 mile service and will not be back. They did not do everything requested to start. When my husband I picked up the car a light on the dash was still on related to the alarm system. We went back and spoke to the owner about why it wasnt taken care of as the light was on when it was brought in. He basically called us liars and insisted it had not been on when brought in(his technican told him that). Unreal! I will be getting a new Volvo ... read more
I had been a customer since 1995. I bought 4 Volvo's from them because I was so happy with their service department. Last summer I brought my 2002 S80 to them for it's 60,000 mile service. Several things were not done and several things were done wrong or poorly. I called to tell them I was disappointed with the service but Tonya had excuses for all my complaints. I am sorry to say that I when I go to buy my next car, it won't be a Volvo. The service dept. is an important consideration for me when purchasing a new car.
Great Experience Out of all of my vehicle purchasing experiences this is my favorite place. The salesman was so great. He explained the car and history of Volvo in detail without being pushy at all. He left us to give us some space and was very nice. It was not the usual cat and mouse game. This is a very classy dealership and I look forward to using them again.
Frequently asked questions about University Volvo Cars
How is University Volvo Cars rated?
University Volvo Cars has a 4.7 star rating with 1,468 reviews.
When is University Volvo Cars open?
University Volvo Cars is closed now. It will open at 9:00 a.m.
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