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University Volvo Cars
- Car Dealers
- Charlotte, NC
About this business
University Volvo Cars is a premier Volvo dealership in Charlotte, North Carolina and have been serving the Charlotte and surrounding regions for over 30 years. Visit University Volvo to experience a great selection of new and pre-owned Volvo's. As an authorized Volvo dealer, we are dedicated to meet all of your automotive needs, including sales, service, parts and accessories. We offer competitive lease and finance programs designed around your needs.
Location details
7716 N Tryon St, Charlotte, NC, 28262, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I came in for an oil change and specified that an outside oil change company could not do it because a piece was stripped. I told the service guy what needed to be fixed and I needed an oil change. I had to take time off of work catch ***** to drop and pick up my car. To realize a few days later they never fixed my car. I have a piece of plastic hanging from the bottom of my car that covers the oil pan to change. The service manager ***** lied and said that is not needed to do an oil change. When every time I get an oil chan... read more
I want to commend University Volvo for their exceptional customer support and service. I recently purchased a Certified Pre Owned Volvo from out of state. Making a large purchase, sight unseen, is something I have never done before. My experience from the first phone call all the way through 1 month post sale have been beyond my expectations. When a business, especially a car dealership, makes a positive impression the way University Volvo has, I felt it was only appropriate to make a positive review. The two employees from ... read more
BUYER BEWARE: purchased a used car from this dealership. The ad they placed on Auto Trader did not match the car on their lot. I found this out after I purchased it and they blamed it on Auto Trader. After 3000 miles, the AC has gone out, cost to repair quoted by my mechanic, $950. The dealership offered to check it out and give me a discount on the repair. They confirmed it was the condenser at a cost to repair of $1200 discounted to surprise, $950. So after 3000 miles I'm out an extra $1000.
After being nickle and dimed about our trade-in to the point were we were about to walk out the door, our front tire goes flat the next day. After re-inflating it continues to lose air and we have to bring it to a garage due to being stranded. They showed us a defect in the tire where the side wall was bulging out the size of a golf ball. The garage mentioned that if we were on the highway we could have been killed as it would have been a total blowout. We then bring it to the Charlotte Volvo for repair and they send us a pi... read more
BEWARE OF BUYING A USED CAR AT THIS DEALERSHIP! Honesty is not their policy and neither is a fair deal. We test drove a Mazda 6 that looked great and had obviously been pristinely steam cleaned under the hood. Thank goodness a bulb was out on one of the front lights. We were offered a $50.00 credit towards our purchase to have this fixed on our own. We followed our instincts and had the car inspected by a professional shop just down the road and they found $2000 worth of issues that needed to be addressed. The "manager" of t... read more
This posts reports an unscrupulous transaction – if not illegal behavior - I recently encountered with the service department at University Volvo in Charlotte, NC on June 27, 2013. In short, the service department at University Volvo – Tonya Burleson and Greg Summers in particular - attempted to force me to purchase about $1000 of repairs before they would honor the replacement of my catalytic converter under the warranty – even though they confirmed my car qualified for replacement under the warranty. To fulfill the warrant... read more
I have had 2 Volvo's serviced at University Volvo for the past 5 years. They have always been prompt, courteous and professional in all interactions. I would highly recommend University Volvo for both service and sales.
Bought convertible about 1.5 years ago. First Volvo. Great price/process and great service since. The 5-year full service, including maintenance, is true -- only thing excluded so far has been tire rotatation. No attempts to gouge or add-on like some dealerships/garages. Purchase price negotiated by internet, phone and email, so when we arrived, no issues; best price on East Coast and only slightly above cost -- and not much more than used car. Particular kudos to AJ in the showroom and Jean-Paul in the service department. O... read more
Frequently asked questions about University Volvo Cars
How is University Volvo Cars rated?
University Volvo Cars has a 4.7 star rating with 1,468 reviews.
When is University Volvo Cars open?
University Volvo Cars is closed now. It will open at 9:00 a.m.
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