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University Place Auto Service

4.7

About this business

Automotive Repairs & Maintence Shop. Family owned and operated since 1979. Specializing in Japanese and domestic vehicles. Our technicians our certified master technicians from Lexus, Toyota, Honda, Acura and Subaru. 

Location details

6904 27th St W, University Place, WA, 98466, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.7343 reviews
Select a rating
Alan I.'s profile image
4 months ago

Finding a good auto shop is so important and I think I got lucky with University Place Certified Auto Service. One day I'm driving, the emission light goes on and my car starts sputtering. I'm thinking O2 sensors. I called and made an appt. Dropped my car off at 8am and picked it up at noon. Turns out it was coil and plugs. Now my car runs like it's on Viagra! The shop was very professional and friendly. I definitely recommend them! #Very Professional #Prompt #Expert 

Mike Gallagher's profile image
Mike Gallagher 
recommend  Recommended
4 years ago

I cannot say enough good things about UP Auto Service. I have been going here since they took over the business and could not be happier. They charge a fair price with outstanding service. It is small businesses that keeps America going and they are a prime example. Now my kids are following in my footsteps in going to them along with two of my closest friends. Keep up the great work Ashley and Ryan! 

Kristin King's profile image
Kristin King 
recommend  Recommended
4 years ago

UP Auto is amazing. Great people, who communicate well, are trustworthy, caring and honest. Ashley is so kind. Clean lobby with all the necessary precautions. I felt safe and respected. Thank you for the excellent car you take of my car. 

Business response:

Thank you! 👏🏼 

Shanon Sorbello Widegren's profile image
Shanon Sorbello Widegren 
recommend  Recommended
4 years ago

My car’s AC had broken and we had a trip planned to California. They fit me in on super short notice and were incredibly kind and accommodating. We were so happy to have a working AC in 90 degree weather on our trip! Can’t recommend them enough! 

Cindy Markota's profile image
Cindy Markota 
4 years ago

I took my minivan in for front/rear pads and rotors. I received a call saying all my calipers needed to be replaced and each one was an additional $200, costing me at least $1400! I did not approve the work and picked up my van ASAP. I took it to 2 other auto repair businesses and was shown how all the calipers were working properly and did NOT need to be replaced. 

Business response:

Cindy I’m sorry that your experience with us wasn’t what we expect our customers to have. We looked up your records from June when you were here. and see the saved estimates in your account it looks like two estimates were made one with calipers if they were needed and one without calipers if they were not needed neither equals $1400. 00 here’s photos for your records. 

Tim Bogue's profile image
Tim Bogue 
recommend  Recommended
4 years ago

Awesome service. Very knowledgeable, courteous and best of all, honest. I usually do my own work on my cars, but for those tasks I don't want to do, or that I don't have the time for, this is the only shop I trust to work on my cars. 

Business response:

Thank you Tim!!! We appreciate you! 

Brittney Rusinski's profile image
Brittney Rusinski 
recommend  Recommended
4 years ago

Always quick service and great communication! 

Teresa Coleman's profile image
Teresa Coleman 
recommend  Recommended
4 years ago

Took my fiance's car for a tune up, brake service and oil change. Free estimate, Incredibly affordable pricing and excellent customer service. We have a Toyota vehicle and we will be switching from regular care at the Toyota dealership to U.P. Auto Care. Toyota certified mechanics here who know what they are doing. Very straight forward with pricing and what we needed. Family owned business and atmosphere. Very welcoming, warm and clean. Also Very fast service! Such a nice change from a 2-3 hour wait at the dealership!! Grea... read more

Kathrine Parry's profile image
Kathrine Parry 
recommend  Recommended
5 years ago

Our first experience with UP Auto was a few months ago. My son's car needed work. They were quick and reasonably priced. We were happy with their work. Yesterday, I took my van in for work. So being courteous, very well priced, and efficient was not an anomaly. This is their excellent customer service. Always. Ashley kept me and my husband in the loop on the progress of my van, which I so very much appreciated. I am now a UP Auto Service fan for life and will tell anyone I know that has car issues, this is the place to get i... read more

Frequently asked questions about University Place Auto Service

How is University Place Auto Service rated?

University Place Auto Service has a 4.7 star rating with 343 reviews. 

When is University Place Auto Service open?

University Place Auto Service is closed now. It will open at 8:30 a.m. 

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