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University of Texas At Austin Office of Financial Aid
- Other
- Austin, TX
About this business
Location details
110 Inner Campus Drive, Austin, TX 78712, Austin, TX, 78712, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:30 p.m. | |
| Tue | 8:30 a.m. to 4:30 p.m. | |
| Wed | 9:00 a.m. to 4:30 p.m. | |
| Thu | 8:30 a.m. to 4:30 p.m. | |
| Fri | 8:30 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The man I spoke with was quite possibly the most condescending person I've ever had the displeasure of talking to in my life. I'm actually stunned. He wasn't even helpful as he talked down at me either, which would have at least made waiting in a two hour queue worth it.
Giving y'all a 4 because most of the times I have interacted with this office has been atrocious and I have had similar experiences as other negative reviews on here. HOWEVER, my most recent inquiry with the Financial Aid office was wonderful. Zara (I hope I am spelling that right!) was super kind and helped me out with all of my questions. Speaking with them was definitely the best interaction with this office I have had. Thank you Zara!
The process lacks empathy for students who rely on financial aid to manage their semester successfully. Disbursements are consistently delayed, even when loan proceeds have been in their possession for weeks, or sometimes even months.
Amy was wonderful in answering my question and helped me with exactly what I was worried about. But whoever that young lady (student worker?) is she is so unhelpful and kept telling me to ask my advisor about a financial aid question. Shouldn't be working here if you don't want to help answer questions.
Terrible customer service
Frequently asked questions about University of Texas At Austin Office of Financial Aid
How is University of Texas At Austin Office of Financial Aid rated?
University of Texas At Austin Office of Financial Aid has a 2.2 star rating with 98 reviews.
When is University of Texas At Austin Office of Financial Aid open?
University of Texas At Austin Office of Financial Aid is closed now. It will open at 8:30 a.m.
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