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University of Rochester Medical Center

3.3

About this business

Location details

601 Elmwood Ave, Ste 623, Rochester, NY, 14642, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.326 reviews
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Jennifer Hall's profile image
Jennifer Hall 
on Google
a month ago

Their doctors and medical care are fantastic. Their billing department is horrible. I have never had such a difficult time in my life with a person who is seemingly deliberately trying to make things go wrong. This is new. This person is using whatever influence she can to make it impossible for me to fix the problem. 

Michael Daniels's profile image
Michael Daniels 
on Google
3 months ago
Cindy Haynes's profile image
Cindy Haynes 
on Google
5 months ago

This is regarding URMC Billing Dept. only--NOT the medical care. After filing a billing harassment complaint with the Integrity/Compliance Office, the matter was taken care of very quickly. As instructed, I will NOW forward all future bills to--Patient Relations rather than the Billing Dept. It amazes me that one has to file a formal complaint to get URMC Billers to do their job. After filing the complaint, the very next day URMC billers submitted my bill to the CORRECT insurance address that I and BCBS had given them (MANY ... read more

Anonymous's profile image
Anonymous 
on Google
8 months ago

Racism 

Porsha Brown's profile image
Porsha Brown 
on Google
8 months ago

Racism 

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Frequently asked questions about University of Rochester Medical Center

How is University of Rochester Medical Center rated?

University of Rochester Medical Center has a 3.3 star rating with 26 reviews. 

When is University of Rochester Medical Center open?

University of Rochester Medical Center is open now. It will close tomorrow at 12:00 a.m.  

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