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University Hill Realty Ltd

2.3

About this business

University Hill Realty is a leading sales/marketing of housing in the Syracuse University Area market of rentals, owner occupant housing, and investment properties. 

Location details

500 Westcott St, Ste 1, Syracuse, NY, 13210, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.343 reviews
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Josh H.'s profile image
Josh H. 
a year ago

Despite University Hill having two weeks to implement basic repairs and pest management, I moved into a roach and mouse infested home. We are talking about hundreds of roaches and 10s of mice, throughout the house. How they didn't begin roach treatment until July 31st is beyond me, along with how they only treated the kitchen initially. Due to this, my unpacking and settling-in has been completely disrupted. I had roaches crawl on me in bed, which is psychologically traumatizing. I have been unable to store basic items in t... read more

Casey N.'s profile image
Casey N. 
2 years ago

(3 year lease) This is by far the worst experience I have ever had with a rental company. First off, the houses are in terrible shape. Floors are not even, doorways are crooked, stairs are just thrown together. Speaking of stairs many different individual stairs had cracks right in the middle which made it very dangerous to walk up and down. We put in multiple maintenance requests and their idea of fixing it was hammering a couple nails to the side. It wasn't until we explained how if we fell through and got hurt we would ha... read more

Cori Chapman's profile image
Cori Chapman 
5 years ago

Would give 0 stars if possible. When being shown the place, they neglected to show me that you had to go outside to get into the basement. They also said there would be snow removal and other lies to get the lease signed and I also watched them neglect to show other people the basement while I was living there and they were showing the place. They also decided to pave the parking lot while we lived there, but for some reason did not pave the whole parking lot and left part of it muddy. I just now received a letter a month af... read more

Business response:

Thank you for your constructive criticism regarding showing prospective tenants the washers and dryers location. The landlord supplied coin op W & D is a convenience for our tenants, you may always install and maintain your own W & D. We have two long term tenants in the three family that requested the new paved parking area; when you complained about the small area that was not paved in front of the door, we installed some pavers. Our lease is very specific about water charges and snow removal; both are the responsibility o... read more

Cori Chapman's profile image
Cori Chapman 
5 years ago
Laura Sorenson's profile image
Laura Sorenson 
7 years ago

Frequently asked questions about University Hill Realty Ltd

How is University Hill Realty Ltd rated?

University Hill Realty Ltd has a 2.3 star rating with 43 reviews. 

When is University Hill Realty Ltd open?

University Hill Realty Ltd is closed now. It will open at 9:00 a.m. 

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