University Club Apartments

kristen b. 

on Apartments

3 years ago

don’t move here I wish I could break my lease but I can’t I hate it here everything in my apartment is falling apart and I haven’t even been here for 6 months I am in college and if I could tell anyone please don’t there are other places to pick Costs are too much for stuff they don’t do. I have to make my own service calls bc every time I tell the office no one comes to fixed what needs to be fixed 

Jonathan B. 

on Apartments

4 years ago

Horrible 1st moved in, it was infested with bugs and smelt like an old diner that let people smoke in it . The crew that fixes things for new move ins did the bare minimum. Parking lot has huge pot holes. Thermostat is right next to a vent so it only cools right next to the house oh and there’s a 15$ fee to pay on line and they don’t take cash in person. the staff isn’t friendly. Water comes out brown for the 1st 10 seconds of use . 

robert p. 

on Apartments

4 years ago

Treat tenants poorly They seem nice and all at first but have a habit of getting rude. Maintenance doesn't actually fix anything, they just slap it together so it will hold temporarily until it breaks again and repeats the process. Their towing rules for the parking lot are horrid as they towed neighbirs car for a "flat tire" that was not flat as well as painted "reserved" behind my car which led to it being towed. Rent goes up every 6 months and is inconsistent between tenants. Upstairs neighbor had same size apartment and ... read more

Katie R. 

on Apartments

4 years ago

HORRIBLE!!! Worst apartment ever!!! Please do yourself a huge favor and run far from this place. The lack of communication from staff/management and hidden fees are ridiculous. Have fun trying to resolve any issue because the manager is always conveniently out of the office. I had been paying rent for 8 months after I moved due to covid. Everything was fine, I went back to clean everything and the apartment was spotless. When I got my deposit back I had all these completely absurd charges. Over 100 dollar pet charges for thi... read more

Hayley T. 

on Apartments

5 years ago

You get what you pay for! I have lived here for 4 years and the most true thing I can say about this place is, YOU GET WHAT YOU PAY FOR. The Office The office staff is reasonably nice. We never had any issues with them. However, they don’t notify you when you have a package in the office, so it’s frustrating that packages will sit in the office for days and you won’t be notified. Apartment Finishes Don’t expect much as far as finishes go. It seems they just buy whatever is on clearance at the hardware store, because every ap... read more

Kristina P. 

on Apartments

5 years ago

I've Been Converted "Never Judge a book by its cover. People have left one-sided and only biased reviews. I do commend people who have left realistic reviews. You get what you pay for, and as this is a complex, as it may appear to be older and not as fancy as some, this is a college town in Huntsville. I do love the staff here, especially the maintenance crew. These workers are truly invested in helping and personally are very good people. This place feels like home to me :) 

Faiza i. 

on Apartments

5 years ago

Unhelpful staff, outside cleaning issue On our move in August carpet was not cleaned for both rooms, after moving requested them many time for cleaning no one get back also for package delivery even if there is medicine n urgent they don’t unlock n help u out of the way very rude staff n emphasizing only on there office timings... if u can not help in urgency then stop signing for all the packages... very disappointed 

Nicki A. 

on Apartments

6 years ago

AVOID AT ALL COSTS BELIEVE ALL NEGATIVE REVIEWS OF THIS PLACE. STAY AWAY!!! THERE IS A REASON THE BBB HAS AN "F" RATING FOR DTI PROPERTIES. I had to learn the hard way that I should have heeded the previous review warnings of awful management. Upon move out, I was placed bogus charges on my account, and the dispute team was one-sided and literally listened to NOTHING I said. I was not going to drive 2 hours to fight the complex managers knowing they had made up their mind, and e-mailing the head of collections claims departm... read more

University P. 

on Apartments

6 years ago

I love my new apartment! I wanted to write a review since I saw all of the negative on here. I recently moved into one of the renovated 1 bedroom apartments here. I absolutely love my new apartment. The office staff were great and very accommodating in helping me get moved in. My air conditioner went out shortly after I moved in and maintenance was there to fix it within an hour of calling the office. It has worked since with no problems. I would defiantly recommend UPA to any of my friends looking for a place.