United Site Services

courtnie bliss 

on Google

8 months ago

HORRIBLE CUSTOMER SERVICE!! I ordered 2 port potties and 1 hand washing station 3 months before event. I gave the delivery address when I made the reservation. Nothing was said at that time about being outside of the delivery area. I paid in full at that time. The week before my delivery I sent an email to verify my delivery time and date never got a response. I then called on the day before my delivery to find out about delivery time. I was told then that the delivery time had not been noted yet and to call back in the morn... read more

Robert Clarke 

on Google

11 months ago

Unfortunately we use this company where I work. They do not show up to conduct regular services and it’s impossible to speak to someone at a local location (this one) you are forced to speak to someone at a call center. Our toilets and septic tank for mobile office trailer are supposed to be serviced weekly. This is only an occasional occurrence and they spend about three minutes here “cleaning”. No toilet paper or hand washing supplies provided. They don’t even hose out or wipe down the porta-johns. I would fire these peopl... read more

Eliazar Cardenas 

on Google

a year ago

Where to begin. At first we had used United Site Services for two other occasions in the past with little to no issues. Outside that they don't deliver when they say they are and they don't pick up when they say they are. The most recent interaction. They showed up two days late (day of function) when they were supposed to show up on 06/19/2025. They had a pick up date of 06/23/2025 and they didn't pick up until 06/30/2025. With those dates in mind, I called on 06/26/2025 to schedule another delivery for the 4th of July as w... read more

Angela Lutz 

on Google

2 years ago

The service we received was abysmal. There seems to be too many hands in the pot but no organization. Luckily we received very competitive pricing, however our delivery driver was not professional whatsoever, we initially received the wrong units, and pickup did not occur on time. Luckily the emergency line customer service was very lovely and local ops was very helpful, they are the reason why I am not rating one star, but I highly discourage using United Site Services if you want your service to go smoothly. 

Angela Rellora 

on Google

2 years ago

The service we received was abysmal. There seems to be too many hands in the pot but no organization. Luckily we received very competitive pricing, however our delivery driver was not professional whatsoever, we initially received the wrong units, and pickup did not occur on time. Luckily the emergency line customer service was very lovely and local ops was very helpful, they are the reason why I am not rating one star, but I highly discourage using United Site Services if you want your service to go smoothly.