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United Portraits

3.4

About this business

United Portraits is a premier photo company, bringing quality and affordable options to schools and organizations. 

Location details

8490 S Power Rd #105, Arizona, United States, Gilbert, AZ, 85297, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.4142 reviews
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Isabel Rivera's profile image
Isabel Rivera 
on Google
a month ago

They have been fantastic and makes it easy to get photos of my kids when I dont have time. The pictures were great quality. I wish my eldest son had better pictures at his school. United needs to go there! 

Mama of 3's profile image
Mama of 3 
on Google
2 months ago

My daughter's shirt collar is folded out and her bangs are in her eyes. Are these not supposed to be professional? They overcharge, too, for not great photos. For example, $25 for 2 4x5 & 4 wallets & 9 smaller passport size photos. What?!! A 4x5 (not even a 5x7) with useless wallets? I can't believe they're in business. I'm not sure why the school decided to use this company, but I am stuck buying photos that aren't great. Also, when I go to order for both kids, the website doesn't allow for that. They make you create an acc... read more

The Ramirez Family's profile image
The Ramirez Family 
on Google
2 months ago

UPDATE #2 United Portraits gave the school a copy of the Panoramic Picture they denied me of purchasing. And they gave it to me. Thx!! UNITED PORTRAITS IN GILBERT, AZ IS NOT ACCREDITED BY THE BBB, AND BEFORE I FILED MY COMPLAINT, HAD A C- RATING. THERE ARE 3 OTHER COMPLAINTS AGAINST THEM FILED WITH THE BBB. Horrible customer service. Sent my pics to the wrong address. Wouldn't answer my questions. Pics supposed to be here in april. It is now june!!! Update#1 Now they have cancelled my order. No accountability. Be careful poi... read more

cool_kidz's profile image
cool_kidz 
on Google
2 months ago

UPDATE #2 United Portraits gave the school a copy of the Panoramic Picture they denied me of purchasing. And they gave it to me. Thx!! UNITED PORTRAITS IN GILBERT, AZ IS NOT ACCREDITED BY THE BBB, AND BEFORE I FILED MY COMPLAINT, HAD A C- RATING. THERE ARE 3 OTHER COMPLAINTS AGAINST THEM FILED WITH THE BBB. Horrible customer service. Sent my pics to the wrong address. Wouldn't answer my questions. Pics supposed to be here in april. It is now june!!! Update#1 Now they have cancelled my order. No accountability. Be careful poi... read more

Francisca Garcia's profile image
Francisca Garcia 
on Google
2 months ago

Horrible! I have been trying to order my son’s 8th grade promotion pictures but when I log in to order them all I see is the pictures of his previous school in preschool. I reached out many times and instead of linking my son to my account the linked another student. I messaged back and still no response this has been 2 months already. This is ridiculous the worst ever. Life touch has never given me this problem before. 

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Frequently asked questions about United Portraits

How is United Portraits rated?

United Portraits has a 3.4 star rating with 142 reviews. 

When is United Portraits open?

United Portraits is open now. It will close at 6:00 p.m.  

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