United Healthcare

Gina LeQueux 

on Google

a week ago

UnitedHealthcare seriously needs to reevaluate some of the medical equipment providers they recommend and contract with. Our family has had repeated problems with AdaptHealth/AeroCare involving poor communication, inadequate equipment, delays, and extremely low-quality products while caring for a bedridden elderly patient. Families already dealing with difficult medical situations should not have to fight this hard just to receive safe and appropriate medical equipment. We hope UnitedHealthcare pays closer attention to the e... read more

Ol Accounts 

on Google

3 months ago

Dear o dear - this company (their boses) are something else They are not covering costs - and you won't believe on what excuse: 'you have another insurance active' they say, even though that is not the case, and the other insurance confirmed to them this is not the case. They put you from one person to the next - hours and hours on the phone - ruthless 

Paul Harvey 

on Google

4 months ago

This review is for their ON-LINE Customer Service Agents. This is one of the worst companies in America to try to accomplish a simple task. As an American customer, I expect to be able to speak to someone who can speak ENGLISH, not someone in a foreign country who only THINKS they speak English. With today's digital technologies and foreigner's rapid speach and accented dialects it is often impossible to have a fluid conversation. I spent over an hour with two different representatives, to accomplish something that should ha... read more