United Health Centers

Howard J. 

on Birdeye

8 months ago

The doctor that I seen in the PCP that I was going to was superb but if you need to get a referral, there's a lot to be said United health center's problem is the office people has been miss led and miss trained. They rely on some kind of ridiculous call center but does not want to answer the phone and the office personnel at the different facilities. They don't answer either. If you're not in an office in person your needs are just set to the sides. The office personnel is woke. It needs an overhaul United health center is ... read more

Maria C. 

on Birdeye

a year ago

Would not recommend this center at all. Every other one I have been to have been excellent. They do not do their due diligence in reading patients charts and the patient has to deal with the consequences for them doing their job poorly. They need more customer service training. when a customer gets frustrated due to their inability to do their job correctly and effectively and have the audacity to speak to their adult patient as if they were a child being obnoxiously demanding and escalating the situation.  

Chad J. 

on Birdeye

a year ago

First time here and suppose to see my new primary doctor M zouetar. My appointment was at 2:15 and I have been here since 1:50. Still waiting because the doctor apparently is running late. Some nurse came out saying not to leave and she would be back in 15 minutes to check on me and that was 40 minutes ago. They will not give you their phone number, only a call center that said I should talk to a supervisor. And what good would that do?? 

Janice H. 

on Birdeye

a year ago

I’m a HUGE fan of UHC! However, UHC Ashlan I’ll never go to again. How do you get told the next slow for urgent care is at 10, get sent out for a COVID test & no one ever came out. Have to come in and let them know & still no one comes. And hour and half later someone comes doesn’t acknowledge you but acknowledges the car beside you and even they have to let the nurse know that you haven’t been helped ! Then you come in after waiting for results and get no help either. Smfh! How do you run a business like this ??? I have ne... read more

Rachel A. 

on Birdeye

3 years ago

My babies (2y + 7m) we’re denied care because they have runny noses! Her took them in because of a what a appears to be a sinus infection and potential ear infection. They said they could only have a over the phone appointment, but tell how a doctor can tell if they have a ear infection over the phone!