United Family Dental Group

Rolando Lopez 

on Google

a year ago

My mother went last week. They had her open a care credit account to finance treatment that is covered with her insurance. Unbeknownst to her, they charged the entire treatment , she never signed any agreement and they didn’t give her any paperwork. I am very mad that someone tried to take advantage of my mother. It’s probably standard practice for these people to take advantage of the elderly. I will contact the office or and try to get this resolved. If it does, I will revise my review. Because misunderstandings happen but... read more

Jonathan Cervantes 

on Google

a year ago

All around bad service. I called in the beginning of the month (02/03/24) to get my kids in here on the weekend. The lady told me she only had one appointment available this month and that was on the 20th. I went on to ask her to schedule me for next month. She then said I’d have to call in the beginning of the month to see what’s available. I responded with why can’t you book me now? It’s the beginning of the month and you want me to wait for the beginning of the next month so you can possibly tell me the same thing? She go... read more

MELISSA & CHIKO 

on Google

a year ago

HORRIBLE EXPERIENCE!!! NOT ONLY WERE ALL THEIR STAFF RUDE BUT LAZY TOO.I HAVE INSURANCE AND MY INSURANCE COVERS ALL EXTRACTIONS AND THEY HAD THE AUDACITY TO TELL ME THAT IF I DIDN'T HAVE $85.00(I'M HOMELESS TOO)THEY WOULD NOT PULL MY 2 TEETH THAT WERE AND ARE STILL VERY,VERY PAINFUL.IF U ARE LOOKING FOR A DENTIST,GO SOMEPLACE WHERE THEY ARE PROFESSIONAL AND NOT CROOKED.