United Airlines's cover image

This profile has been claimed by the business owner or representative.

United Airlines

4.1
  • Los Angeles, CA

About this business

Location details

796-836 World Way, Los Angeles, CA, 90045, United States

Get directions
4.16,021 reviews
Select a rating
Emile Garcia's profile image
Emile Garcia 
3 months ago

Nine out of ten times, I have a top notch experience. Calling in, the representatives are always kind, helpful, and go above and beyond. The flight staff are generally happy and treat me well. Delays happen, and I feel like they do whatever they can to remedy the situation to the best of their abilities. 

Bill Lin's profile image
Bill Lin 
a month ago

Love Terminal 7&8 by United Airlines so so much, not just blue has been my favorite color, but the way the route, decorations, and displays send out the messages that United Airlines is a company cares safety, service, and employee well-being. Love especially their blue-themed Christmas decorations, cozy and warm. 

Saif Shoshandi's profile image
Saif Shoshandi 
a month ago

Amazing ride. My seat was comfortable all flight attendants were kind and helpful. I would travel again 100%. They put me into a new airplane that was 10 weeks and the whole plane was majestic. 

Anthony Logsdon's profile image
Anthony Logsdon 
a month ago

On our flight last week out west, United Airlines flight was delayed then delayed again. We were told it was the air traffic controllers giving the delay. When we arrived in Denver, we watched our connection pull away from gate. Now in LAX, going to a Denver connection again, weather in the 60’s at both places. UA is again blaming air traffic controllers for the delay instead of admitting it is them. I googled delays in Denver and it has all clear. No delays. I am scheduled for another trip next year with UA and am going to ... read more

Ethan Ang's profile image
Ethan Ang 
5 months ago

Good flight from PHX to LAX. Aircraft was clean and new due to it being the Max-8. Landing was nice and the crew was friendly. Had no troubles at the airport and the flight wasn't delayed, even left early. Family with a toddler was a bit annoying but can't be too rude as they are young. Would recommend for shorter trips. Or just book Southwest 

Frequently asked questions about United Airlines

How is United Airlines rated?

United Airlines has a 4.1 star rating with 6,021 reviews. 

When is United Airlines open?

United Airlines is open now. It is open 24/7. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com