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Union Park Honda
- Car Dealers
- Wilmington, DE
About this business
Union Park is family-owned since 1955 and we have been making Honda customers happy since 1976. We look forward to assisting you with all of your Honda needs--service, parts, accessories, Certified collision repair, auto spa, sales and leasing. We love Hondas! Union Park Honda Service & Parts is located at 1150 N. Dupont St., Wilmington, DE 19806 and is open 7am to 6pm M-F and 8am to 1pm on Saturdays. Union Park Honda sales showroom is located at 1704 Pennsylvania Avenue, Wilmington, DE 19806 (Sales and Service are in the sa... read more
Location details
see website for sales hours, Service & Parts: 1190 North Dupont Street (hours below Sales:, 1704 Pennsylvania Ave, Wilmington, DE, 19806, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
On June 25, 2025 Union Park BMW performed my annual check-up at which time I was informed that I needed new tires. I was told the tires were not in stock and an appointment was scheduled for 7AM on July 15, 2025 for four (4) new Pirelli tires and an alignment. I arrived at 7AM on July 15 no tires, no reason. Requested a manager, he told me the best he could do is get Continental tires there by lunch time. I told him i was told they no longer used Continental, that is Pirelli only, and his response was they still use Continen... read more
I dropped off my vehicle on May 2, 2025 to get a specific service that I know was necessary for my car. I called ahead and booked an appointment and told the service department what I needed. Even though, I booked ahead and told them what was necessary, they were still not ready to service my vehicle for what I needed that day. They had my car until May 7, 2025, because the part was being shipped from another facility. During the time, they held my car, something happened to my vehicle. There is a laceration in the body of t... read more
I’ve purchased a few vehicles from Union Park in which the interaction/transaction was superior. However, I must say the purchase of this 2020 Buick Encore GX is by far the worst vehicle ever. It’s been a complete nightmare from the replacing of turbo engine, the tire strut, tire sensors on numerous occasions as well as the brake sensors, squeaking, and etc.. Therefore, what can I do to get out of this vehicle ASAP. I should not been having this problem since the car was spanking new off of the LOT
I have been awaiting for my car repair from a collision for 3.5 months. I have been told the part is on back order, which I understand. There is no estimate on how long this will take and I have requested to move my car elsewhere and I have been told I cannot, since my car is currently broken apart. The issue I have is I don't know how long this could take and I am paying insurance for a car I haven't used in month. I am unable to get an estimate and unable to move my car. I have been denied when asking about a rental car fr... read more
Business response:
Ms. Carter: We understand your disappointment that a critical part that we need to complete your repair is not available. We are working on other solutions or ways to assist. We will be in touch with you by the end of this week. Best regards.
My issue reported on 08/02/2023 with Union Park Auto 1704 Pennsylvania Ave Wilmington, DE 19806-4020 has been resolved with outstanding service. The entire issue stemmed from a lack of communication. I would recommend them to all and anyone. *****contacted me and took care of the issue immediately. Service was/is outstanding. Very Pleased.
Business response:
Roger--Thank you for your message and we apologize for the delay in addressing the items on your BMW. Enjoy your Ultimate Driving Machine and thank you very much for choosing Union Park BMW.
I just bought a 2022 BMW x7 from Union Park Auto 1704 Pennsylvania Ave Wilmington, DE 19806-4020 which came with a document that they "owe me" repair of the door ding and rear rim damage. I should have known better than to purchase a 72k vehicle from them but I liked and the salesperson ****seemed nice. After my purchase no one contacted me about the repairs so I called ****who said she contacted ***but I got nothing from either of them. I call ****again but still nothing. I recommend to others DO NOT PURCHASE FROM Union Par... read more
Honestly, if i could give them 0 stars I would. The worse experience I ever had at a car dealership. Please people do not buy a car from these people, they sold me a car, that had issues with it. Which, of course, it used, but when I bought the car a couple a months from you, you should a least help me out with fixing the issue, if you couldn’t pay for the problem, then at least say, hey, I will give a discount. Nope, none of them care, or had any sympathy about me paying 16000 for a car, that I have to fix. Jim, the worse s... read more
Frequently asked questions about Union Park Honda
How is Union Park Honda rated?
Union Park Honda has a 4 star rating with 351 reviews.
When is Union Park Honda open?
Union Park Honda is closed now. It will open tomorrow at 9:00 a.m.
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