Union Orthotics & Prosthetics Co.

jnicolo27 

on Google

3 weeks ago

I was seeing Evan for shoe inserts at Union Orthotics for a year and had nothing but a terrible experience. It all started in September of last year when he fitted me for shoe inserts and ordered them. Their receptionist at the time refused to believe my insurance company when they said they covered the inserts which caused an unnecessary delay. When we eventually got the inserts, the insert for my left shoe didn’t work. He tried a couple of times to add padding to make them work but he eventually had to reorder them. Eventu... read more

Kim Chichy 

on Google

5 months ago

We were very pleased with the gentleman's eager to please service. He fixed us right up with a smile on his face! 

Michael Shutty 

on Google

7 months ago

They delayed my order by almost a month because they would not schedule appointment without doctor’s order. I had a copy but still had to get office to resend it. When I finally got appointment, the person measuring me didn’t seem to know how to use the machine and gave up and said close enough, they should be able to work with that. Is should have left then but I didn’t unfortunately. Order was about 10 days late and arrived after scheduled appt, they acted like I missed my appt even though the delay was on their end. Quote... read more

Candi Bellman 

on Google

a year ago

I had my appointment on March 17, 2025. I was fitted for my diabetic shoes and my right shoe has to have an insert since I had a partial foot amputation. I called April 23, 2025 to find out what was going on with my shoes. They said in March up to 4 weeks. They told me my insurance needed more info from the Dr and they just ordered them on April 10, 2025. So I waited. Here we are I was to have an appointment on May 20, 2025 to get my shoes and she calls 2 hours before my appointment and says they never brought the inserts an... read more

Rusty Ritchie 

on Google

2 years ago

Matt is absolutely fantastic. The whole staff is courteous and helpful. Just an overall good experience, especially when dealing with such a negative situation.