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Unicars Honda
- Car Dealers
- Indio, CA
About this business
Proudly serving the Coachella Valley & beyond since 1988. We offer a large selection of New Honda vehicles, Certified Pre-Owned Honda vehicles and Used vehicles of all makes. We service all makes and models and are an Authorized Honda Parts Dealer.
Location details
78970 Varner Rd, Indio, CA, 92203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Mala experiencia en el servicio taller mecnico **** una cita a las 10 am para cambio de aceite a la que agregu una rotacin por un costo de 30$ a la 1 pm me ablan que mi vehculo est listo me lo entregan y lo reviso ya que *** ******* mis neumticos para confirmar una rotacin y efectivamente no la isieron voy con la persona que me ayudo para notificarle lo que paso el solo dise te ******** un reembolso ho quieres esperar para que aora si agan la rotacin ??y las 3 horas que espere esto es una fraude porque estn cobrando por algo... read more
Business response:
The technician did not rotate the rites because all four tires needed to be replaced and the best two were already in the front.Unfortunately, this was not communicated adequately to the service advisor and the customer.On 9/10/24 we refunded the customers their money and gave them a quote to replace all 4 tires and perform a 4-wheel aliment.Thank you Unicars Honda
This dealership is unscrupulous in dealing with senior citizens. My 91-year-old father-in-law who is living on social security and has the beginnings of dementia, went in and was sold a used car for thousands over its actual value. He was not capable of making this decision and the salesperson should have not taken advantage of him in this state. The dealership says they have no responsibility in this matter. In addition, they took his personal car in trade which was paid off and in good running order. He is now in a difficu... read more
Business response:
If *************** can provide us with the information of his father-in law (Name, address, VIN) we will be happy to look into it and respond.Thank you Unicars Honda
Prompt service The two times I have had my Honda serviced with Unicars recently they were prompt and courteous. They were interested in helping me save money, which, with car repair shops is very important to me. Both times I brought my car in the had the work completed within the day. And their work was guaranteed.
Exceptional service dept and mgt. Carl is incredible service manager!! Highly professional caring and on his game!! 10 stars!!! Every detail covered by carl and his team. Wonderful dept. The very best service dept!!!!
I had a great experience purchasing my Accord from Unicars Honda. I never felt pressured into buying anything I didn't want and all of my questions were answered promptly. I've been driving my Accord for nearly 2 years and have always had a pleasant experience in the Service Department. I am usually in and out within an hour or so and my car comes back clean and smelling brand new. Thanks for the great customer service!
I drove 30min to the dealer to have my car oil changed on Tuesday afternoon. They checked my car information and said they could do it if I’m willing to wait for 2hrs or make an appointment to come back on Thursday Morning. When I came in on Thursday they said I didnt need an oil change WHEN they could have told me I didnt need it on Tuesday! You are wasting my time and your time and I’m very disappointed at your professionalism!
Business response:
Hi ****, thank you for taking the time to review us and let us know how we can improve. I apologize for the oil & filter change information that was not given to you at your initial appointment. Typically, a vehicle needs an oil and filter change every 5,000-7,500 miles. It is never our intention to waste your time and I understand your frustration.
"Worse car buying experience ever!" - If you google the “TOP 10 Car Dealer Scams”, you will be experiencing almost every single one of those scamming techniques at Unicars Honda. I understand dealership is just like any other businesses which making profit should be one of their priorities. But I think there should be moral standards to follow and boundaries that shouldn’t be crossed. PLEASE do not referred anyone to this place cause they don't know anything about honesty and transparency. The dealership sold me a vehicle th... read more
Business response:
Hello Mr. *******, I am sorry for your experience and understand your frustration. At the time the pre-owned car was sold to you it was disclosed that the vehicle was involved in a minor accident and had since been repaired. The vehicle came with a Carfax disclosing the minor accident and was signed by you to insure that you were aware of this at the time of purchase. I want to apologize for the misunderstanding and for the fact that this was not clear to you at the time of your purchase. Please let us know if there is anyth... read more
Always awesome service. Great staff. On point!
Always good service. Sal took care of it today. A+
Frequently asked questions about Unicars Honda
How is Unicars Honda rated?
Unicars Honda has a 4.7 star rating with 3,512 reviews.
When is Unicars Honda open?
Unicars Honda is open now. It will close at 9:00 p.m.
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