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Underwood Jewellers
- Consumer Goods
- Parramatta, NSW
About this business
Location details
28 Phillip St, Parramatta, NSW, 2150, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:30 a.m. to 4:30 p.m. | |
| Wed | 9:30 a.m. to 4:30 p.m. | |
| Thu | 9:30 a.m. to 5:00 p.m. | |
| Fri | 9:30 a.m. to 4:30 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Great customer service. I had my engagement ring resized which I was very nervous about. Underwood were very clear and kind, explained everything about what they would do, and the resize is absolutely perfect.
Fantastic customer service, friendly and knowledgeable. Explained everything they could offer on several pieces of jewellery, couldn't be happier with the result. I highly recommend Underwood Jewellers.
Extremely poor customer service. As someone else said Suzanne, she is EXTREMELY snooty. I called for an appraisal, she lied and said they aren't doing appraisals at the moment. Even though it's on their website they are. When I pointed that out she stuttered and abruptly ended the call. She was absolutely lying. Why lie? Do they not want business? By the looks of other reviews this place would be better off without this woman and she's costing them business.
Couldn’t be more happier with the service and craftsmanship that Underwood Jewellers presented. I’ve got my husband’s gold chain repaired there and it looks amazing! He is so happy to have it back and it looks brand new. The owner is very passionate about jewellery and ladies working there are very kind and professional. Everything was clearly explained before the service and I felt that my jewellery is safe in their hands.
Beautiful custom made wedding and engagement rings. 15 Years later I still get compliments.
Frequently asked questions about Underwood Jewellers
How is Underwood Jewellers rated?
Underwood Jewellers has a 4.6 star rating with 97 reviews.
When is Underwood Jewellers open?
Underwood Jewellers is closed now. It will open tomorrow at 9:00 a.m.
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