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UNC Urology at Hillsborough
- Medical Centers
- Hillsborough, NC
About this business
Location details
460, Waterstone Dr, 460 Waterstone Dr, Hillsborough, NC, 27278, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Delays in getting an appointment, delays when you're there waiting for an appointment, and very little actual provider interaction. You're just a patient number to them. I needed surgery, and I've had other various surgeries but never have I had so much difficulty getting healthcare than with this group.
Incompetent & abusive. They are dishonest, disinterested & disorganized. Outright callous and demeaning. They do not answer the phone or return your voicemails, but instead send text messages on their portal. They don't talk with you, but talk at you. Dr Figler doesn't understand the basic tennant of my body and my choice. His interest lies in doing things his way, without concern for what you want for your life. They abuse you and then try to make it out like you're the problem. He has no clue how to do a pelvic exam and ju... read more
The lady nurses from Jamaica that work here that get paid to help patients refused to help me sit up while showing a ton of attitude and sas I wouldn't recommend anyone having surgery here this is a far cry from the amazing services at the chapel Hill location I cannot wait to speak to HR about my experience
this doctors and nurses are good but the "financial counselors" are completely useless. the lady i talked to kept saying my insurance was managed medicaid. its not. its an hmo plan from the marketplace. she seemed completely unaware of the concept of a network gap exception. there are zero in-network providers who offer the procedure i need. she not only flat out refused to work with me, but actively tried to stop me from talking to my insurance company. i just wonder what exactly she gets paid for
Everyone is very friendly and helpful.
Frequently asked questions about UNC Urology at Hillsborough
How is UNC Urology at Hillsborough rated?
UNC Urology at Hillsborough has a 2.3 star rating with 27 reviews.
When is UNC Urology at Hillsborough open?
UNC Urology at Hillsborough is closed now. It will open at 8:00 a.m.
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