Unc Health Care Physical Medicine & Rehabilitation

Rachel 

on Google

3 months ago

Not sure why the reviews are so bad. This place is amazing! My son started around 9 months and learned to sit up, crawl and walk with therapy. LOVE Shelley Rhudy of course for pediatric pt and Eliza for OT. (& Cate & the speech providers ) 

Katrina Hayes 

on Google

5 months ago

My son was supposed to receive services through UNC Children’s OT at Blue Ridge. Instead, UNC redirected his appointment to UNC Center for Rehabilitation Care on 1807 Fordham Blvd, despite my clear request for a pediatric setting. This occurred after prior concerns about access to appropriate services. I contacted Patient Relations and received a message from Shannon Haney stating she would look into the referral and my request to move the OT appointment to a pediatric location. There was no follow-up before the scheduled ap... read more

Lily O'Connor 

on Google

5 months ago

My appointment went well, but watching a “trainer” sitting behind a new employee at checkout, absorbed in a video game on his phone, completely eroded my trust in this office. Leadership sets the standard — and that level of disengagement is unacceptable. It reflects poorly on the culture and professionalism of the entire practice. 

Hannah E 

on Google

5 months ago

I had a great speech pathologist here, so this rating does not reflect the care. Everyone I met there was wonderful... however, my services were billed as hospital services so my outpatient speech therapy services were not covered. Instead of $150 I was expecting for each visit, I was charged $300 - $400 for each visit, months later, after I kept having visits. My insurance company said the visits needed to be changed to a different CPT code to reflect outpatient, but I cannot get ANYONE on the phone to help me. When I calle... read more