UNC Family Medicine & Pediatrics at Holly Springs

Mansoor Baba Shaik 

on Google

4 weeks ago

Moving to a different hospital network with my last two experiences. 06/2025 — After Hours Surcharge There was no prior information provided—either at the time of scheduling or during the visit—about an after-hours surcharge. I scheduled a visit for 7:30 AM and proceeded with the appointment. When the claim was processed, I was surprised to see the surcharge and contacted the billing department, but they were unable to remove or reduce it. This charge is particularly concerning because 7:30 AM is well within the clinic’s sta... read more

April Lopez 

on Google

4 months ago

I’m finding a new provider after using UNC family medicine for years. The provider was great but they have implemented a surcharge for appointments before 8 am (they open at 7) and after 5 or 6pm (can’t remember the time as my appointment was in the morning). I’m not against surcharges if they make you aware. I booked an appointment 4+ weeks out and at no time was I told I would have a surcharge because it was before 8 am. I would have just asked for a later time. I was in no rush. Having a sign in the exam room that you onl... read more

Cynthia Viviano 

on Google

5 months ago

Honestly this has been one of the best facility I’ve toking my children too I have nothing but positive things to say about them I definitely recommend them 

Natalie Vecchione 

on Google

5 months ago

Linda (and the entire front staff), at the front desk of the UNC Family Medicine in Holly Springs was very helpful and worked hard to give me the best patient experience!