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UNC Ambulatory Care Center
- Healthcare
- Chapel Hill, NC
About this business
Location details
102 Mason Farm Rd, Chapel Hill, NC, 27514, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 6:00 p.m. | |
| Tue | 5:00 a.m. to 6:00 p.m. | |
| Wed | 5:00 a.m. to 6:00 p.m. | |
| Thu | 5:00 a.m. to 6:00 p.m. | |
| Fri | 5:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Leaving this review after an excellent experience at UNC ACC. Before my daughter's surgery I was concerned about the bad reviews this clinic has, but everything went really smooth. Dr. Damason, Dr. Painter and his Anesthesiology Team, Nurses, Receptionists were very attentive, professional and compassionate. They explained procedure to my daughter in an age appropriate way, made it look fun and kept her calm all the time, and that was reassuring for us as parents. It's a well organized place and attention was what you expect... read more
I am disappointed to read some of the other reviews of this facility. We were registered right away, kept updated as to the steps involved in the process and from the pre-op nurse, the anesthesiologist, the doctors, the post op nurse all the way around, we were treated with courtesy and respect. My father (the patient) kept saying how well he was being treated (even before the meds kicked in). He is no, shall we say, a fan of medical care so for him to be commenting about how pleased he was shows that this was a positive exp... read more
*edited* At first I gave this clinic 5 stars. However, I received the letter about the investigation after my complaint. I had issue with 1 person, the nurse who said it was anxiety. They didn’t find any wrongdoing and basically called my husband and I liars. I’ve been in medicine my entire adult life and my husband is a detective. Long story short is this: all I wanted was an apology and the termination of that nurse and they chose to do the wrong thing. Well, I won’t let this slide. Don’t have surgery here because if they ... read more
I had a very bad experience here, but I’m giving them 5 stars. Let me tell you why: bad things can happen, that’s the risk a patient takes with surgery. What matters is how it was handled. I’m happy with my overall care. Here’s the story: I walked in and was greeted by friendly staff. Registration was so sweet to me. My pre-op team was sweet and did an amazing job. Anesthesia was perfect. I loved them. But, I had a severe complication. Now this complication can happen to anyone and is not concerning to me. No one did anythin... read more
I only gave UNC 2 stars because of a security guard who deserves 10+ stars. First patient registration rep - didn't want to be at work, gave me wrong info. Another patient registration rep yelled at me twice. I'd be shocked by this normally but this is UNC so completely normal behavior for their employees to be abusive and lazy. I had never been there before at this ambulatory center. Almost left without getting my doctor-ordered rads.
Frequently asked questions about UNC Ambulatory Care Center
How is UNC Ambulatory Care Center rated?
UNC Ambulatory Care Center has a 3.8 star rating with 21 reviews.
When is UNC Ambulatory Care Center open?
UNC Ambulatory Care Center is closed now. It will open on Monday at 5:00 a.m.
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