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Umpqua Bank

2.8

About this business

Location details

1745 NE Alberta St, Portland, OR, 97211, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.832 reviews
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Phoenix Voru's profile image
Phoenix Voru 
a month ago

Don’t count on good service, even if you have a business account. My disappointment isn’t just in this branch, though they were in a position to be of the most help when my accounts were frozen due to a possible fraud issue, as they are the “branch of origination” where I opened my account. I can’t count how many calls I’ve made to get this issue resolved in the last three weeks, and how many people dropped the ball in doing their part to resolve it. I started banking with Umpqua years ago but now that they’re Columbia I wil... read more

Alissa Sobo's profile image
Alissa Sobo 
a month ago

UPDATE: out of sheer laziness.. I never closed my account. I hate this type of administrative stuff. Turns out, several months ago, this bank changed my account type quietly.. and reversed my waived ATM fees... so for months I've been paying ATM fees without knowing. HAHA omg this company could not be worse. This branch, and this bank, is garbage. I switched to Umpqua 5ish years ago to get away from Wells Fargo. I figured a small local bank would treat me right. Since then I’ve had multiple accounts start having maintenance ... read more

Avenira Caswell's profile image
Avenira Caswell 
2 months ago

This branch is beautiful and the people working there are always so kind. Twice now they were able to help with a somewhat complicated banking issue and were very professional and happy to help. Special thanks to Judah and Ervin for their quality service. 

Alissa Sobo's profile image
Alissa Sobo 
3 months ago

This branch, and this bank, is garbage. I switched to Umpqua 5ish years ago to get away from Wells Fargo. I figured a small local bank would treat me right. Since then I’ve had multiple accounts start having maintenance fees out of nowhere. They tell me it was on the fine print. I’m sure the banker who is “no longer with Umpqua” really went out of his way to set me up with the right account …. For making Umpqua money with fees. The website also doesnt have a great user interface. Oh and they recently informed me they lost my... read more

Alissa Sobo's profile image
Alissa Sobo 
2 years ago

This branch is garbage. I switched to Umpqua 5ish years ago to get away from Wells Fargo. I figured a small local bank would treat me right. Since then I’ve had multiple accounts start having maintenance fees out of nowhere. They tell me it was on the fine print. I’m sure the banker who is “no longer with Umpqua” really went out of his way to set me up with the right account …. For making Umpqua money with fees. The website also doesnt have a great user interface. Oh and they recently informed me they lost my data in a data ... read more

Frequently asked questions about Umpqua Bank

How is Umpqua Bank rated?

Umpqua Bank has a 2.8 star rating with 32 reviews. 

When is Umpqua Bank open?

Umpqua Bank is closed now. It will open at 9:00 a.m. 

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