Umpqua Bank

Anonymous 

on Google

a year ago

I am very disappointed with my experience at Umpqua Bank, particularly with the management under Susan Vargas. There have been multiple issues, including questionable handling of employee commissions and the requirement for employees to use personal funds to cover till shortages, with one instance exceeding $1,000. Additionally, there have been concerns about the work environment, including unprofessional behavior, misleading job descriptions, and unfair treatment of employees. These practices have raised significant concern... read more

Amber 

on Google

a year ago

I am very disappointed with my experience at Umpqua Bank, particularly with the management under Susan Vargas. There have been multiple issues, including questionable handling of employee commissions and the requirement for employees to use personal funds to cover till shortages, with one instance exceeding $1,000. Additionally, there have been concerns about the work environment, including unprofessional behavior, misleading job descriptions, and unfair treatment of employees. These practices have raised significant concern... read more

JC L 

on Google

a year ago

Worst bank ever to do business with. Since the merger with Columbia bank, Umpqua has become the bank of frauds, thieves and criminals. Stay away if you don't wanna lose all your balance and savings. Got a prank call indicating that my bank card has been illegally charged for $59.00. I quickly logged-in to my account while on the call and could not see the charge. They stressed they could see it on their side. Few days later, $13k disappeared from my accounts. Don't do business with these people, they are bad people since the... read more

Amber.T Ng 

on Google

a year ago

I came there to deposit $ for my employer. Honestly, that lady with blonde hair at the front desk was extremely rude. I forgot to ask for her name. And this is not the first time she was rude to me and my manager. The way she did told me that she hates her job so much. If I didnt have to get there bc of my employer business, I would never do business with this bank. Please bring someone who knows how to treat customes professionally to the front desk. 

Rocky Termanini 

on Google

4 years ago

A little hole in walnut creek...massive turnover of staff. One window with very archaic paper pushing old banking rituals. It should be closed. I am moving to a better bank. I wasted so much time with this schlocky outfit.